Strategic Programs Analyst

Role-Payroll Analytics Subject Matter Expert

Accenture Hiring Level -11

Job Description

• We are looking for an experienced US Payroll Subject Matter Expert who will be responsible for overseeing all aspects of payroll operations for our organization. The ideal candidate will have comprehensive knowledge of payroll processes, tax regulations, and compliance requirements in the United States/Canada

Process support:

Read, understand and analyze clients US Payroll process as per the business rules as a subject matter expert. Execute the process accurately and timely as hands on processor. Master the given process and help the team members to overcome process related queries. Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWIs are followed and updated regularly and train the team members on process updates. Ensure process controls are in place; Maintain, validate and update process documentations eg Opex, Bottoms up etc as applicable to ensure compliance with Customer and Accenture documentation requirements. Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Ensure the process dashboards and visual management displays are up to date and reviewed

Applications Knowledge:

Workflow management tool Service Now DayForce Payroll Tool Outlook mailbox/ Group mailbox MS Office Excel, Word, PowerPoint and Visio Internet explorer: SharePoint

Team support:

Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and OPEX MOS. Enrich team members with a clear sense of direction and understanding of each others' responsibilities. To be available on the floor through the day to resolve process related issues. Participate in Team building activities. Create effective QC and Audit mechanism within process to ensure delivery on SLAs. Assist in training/educating AHRS personnel on learning and acquired skills in process.