Strategic Partnerships Manager

Organizations everywhere struggle under the crushing costs and complexities of

“solutions” that promise to simplify their lives. To create a better experience for their

customers and employees. To help them grow. Software is a choice that can make or

break a business. Create better or worse experiences. Propel or throttle growth. Business

software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional

customer and employee experiences. Our enterprise-grade solutions are powerful, yet

easy to use, and quick to deliver results. Our people-first approach to AI eliminates

friction, making employees more effective and organizations more productive. Over

72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony

Music, trust Freshworks’ customer experience (CX) and employee experience (EX)

software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks

employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

What You’ll Do:
● Identify key stakeholders within named accounts to develop successful entry
points into the organization and demonstrate Device42’s value proposition
● Recruit new partners for Device42 use cases
● Train resources within the partner organization on Device42’s capabilities

● Leverage and coordinate other Freshworks and Device42 resources including
Account executives and Solutions Architects, Partner Enablement, and Channel
Marketing
● Seek out adjacent spaces and opportunities for expansion within the partner
● Align Device42 sales resources to client business development and collaborate
with sales on initial deals, as necessary
● Support pre-sales, sales, and delivery training for initial deals
● Be responsible for generating net new partner deal registrations within the region
● Ensure adequate capacity in partner orgs to deliver (train COEs)

What You Have:
● 5+ years of demonstrated regional experience working with regional distributors,
Global Service Integrators, and resellers. Experience working with GSIs is a
huge plus.
● Specific work / success selling software in and through a focus partner
● Excellent technical understanding of infrastructure and application architecture
● Working knowledge IT infrastructure, data center, and cloud modernization
principles. application and cloud technologies
● Proven ability to manage resources from a matrix organization and within an
overlay position
● Familiarity and comfort with global business practices and etiquette, specific to
the APJ region.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.