Store Manager

Caratlane

0 - 0 years

Gurugram

Posted: 14/07/2025

Job Description

Eligibility Criteria
Education, Certificate
(Relevant education,
achievement &
certification)

1. Bachelor degree from a reputed university/college
2. MS Office & proficiency in excel is a must

Knowledge
(knowledge gained in
the past relevant to
this requirement)

1. Knowledge of handling Retail Store Operations
2. Selling & customer service
3. Good knowledge of Jewellery - Gold, Diamond, Platinum
and Silver will be an added advantage
4. MIS Reporting

Skills
(Specific job skills
required for this job)

1. Communication- Excellent spoken & written communication
skills in English & regional language
2. Computer operating knowledge
3. Good knowledge of ‘Point of Sale’ system (POS)/ERP/SAP
4. Excellent in Excel / spreadsheet

Experience
(Specific type or
amount of
experience)

1. Minimum 4-5 years of relevant experience in front-end
retail operations as Asst.Manager/Store Manager.
Preferably with an established Retail Brand
2. Experience in handling customer queries & grievance
handling
3.
Suitability Criteria
Success Behaviors
(Traits like
interpersonal skills
etc.)

1. Enthusiastic
2. Selling(Passion to Sell)
3. Interpersonal Skills
4. Influencing
5. Analytical
6. Pressure tolerance
7. Handles conflict
8. People oriented
9. Problem solving
10. Strong Team Player
11. Warmth / empathy
12. Organized
13. Willing to take Ownership
14. Research / Learning
15. Travel

Willingness
(Preference / Values
/ other requirements)

1. Job location - Across India
2. Ability to work under a flexible schedule, including
evenings and weekends.
3. Extended working hours during festive and season times
4. Shift timing - 9 hours with strict adherence

About Company

Caratlane is an online jewelry brand offering a wide range of gold, diamond, and gemstone jewelry. With a focus on modern designs and an easy shopping experience, Caratlane provides personalized jewelry services such as virtual try-ons and home deliveries.

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