Store Manager

Role-Store Manager

Location- DLF Summit, Gurugram

Experience: 45 Years

Employment Type: Full-Time

Who We Are: Founded in 2015 and headquartered in Pune, Frido is a leading ergonomic comfort and wellness brand dedicated to helping people walk, sit, and sleep better. Starting with mobility aids, Frido has evolved into a holistic comfort brand offering footwear, cushions, pillows, and ergonomic accessories designed to enhance everyday well-being. With innovation at its core, Frido blends science, design, and technology to create products that bring comfort to every step and moment of life.

Our Vision: Redefining Comfort for Modern Living

What We Offer: Ergonomic Footwear & Insoles Designed to reduce foot strain and improve posture Cushions & Backrests For enhanced sitting comfort at work or home Sleep & Rest Products Including orthopedic pillows and supportive accessories Mobility Aids Wheelchairs and assistive devices promoting independence and comfort Experiential Retail & Custom Comfort Solutions Foot-scanning, posture analysis, and personalized product recommendations Key Responsibilities Own end-to-end store operations including sales, customer experience, and daily execution Drive store revenue through walk-ins, customer engagement, and outbound calling initiatives Achieve and monitor sales KPIs including targets, UPT, AOV, conversion, and bucket size Prepare and maintain Daily Sales Reports (DSR) and store-level MIS Manage inventory including inward, stock availability, cycle counts, and shrinkage control Ensure visual merchandising standards are followed as per brand guidelines Recruit, train, coach, and manage store staff to ensure high productivity and service quality Handle customer escalations and ensure timely resolution with a customer-first approach Coordinate with HO and cross-functional teams for promotions, stock planning, and operational support Ensure compliance with SOPs, audit requirements, and operational processes

Eligibility Criteria

45 years of experience in retail store operations Prior experience as Store Manager / Assistant Store Manager preferred Experience in lifestyle, wellness, furniture, footwear, apparel, or specialty retail is a plus Comfortable with DSR, calling activities, and store-level reporting

Why Join Us? Fast-growing D2C brand with strong retail expansion plans Opportunity to grow into larger store or multi-store roles Performance-driven and learning-focused work culture Recruiter mail:sakshi.sardeshpande@myfrido.com