Storage Engineer

Storage & Linux Support Engineer

Contract Role

Location: Old Madras Road, Benniganahalli, Bangalore, KA IN .

We are seeking a highly motivated Storage & Linux Support Engineer to provide end-user and operational support for enterprise storage services in a 247 production environment . The ideal candidate will have strong hands-on experience in Linux administration, enterprise storage technologies, and troubleshooting complex issues across storage, access, and performance layers. This role requires excellent problem-solving skills, customer focus, and the ability to work independently under tight timelines.

Key Responsibilities

• Provide end-user support for storage and related services in a 247 production environment (rotational or permanent shifts).
• Schedule, prioritize, and execute support activities while effectively communicating actions, progress, and outcomes to stakeholders.
• Troubleshoot and resolve issues related to LDAP, NFS, mounts, performance, access control, backups, and storage availability .
• Perform data operations including copy, move, delete, cleanup, backup, and archival as required.
• Manage and modify disk permissions, ownership, and group access .
• Prepare, maintain, and update technical documentation for issues, resolutions, and operational procedures.
• Apply independent judgment and creative problem-solving techniques to resolve complex technical issues.
• Ensure timely issue resolution while meeting SLAs in a fast-paced, production-critical environment.

Required Skills & Qualifications

• Strong proficiency in Linux system administration , including:
• File permissions, sticky bits, crontabs
• rsync, automount, NFS services
• LDAP integration and NFSv4 ACLs
• In-depth knowledge of Enterprise Storage technologies , including:
• NAS and SAN architectures
• NFS, CIFS/SMB, iSCSI, FCP, and S3
• Hands-on experience with storage vendor platforms such as:
• NetApp, Pure Storage, EMC/Isilon (or similar)
• Solid understanding of Directory Services , particularly LDAP.
• Working knowledge of networking fundamentals , including:
• Switching, routing, firewalls
• DNS, subnetting, and basic network troubleshooting
• Exposure to IT Service Management (ITSM) tools and operational support processes.
• Strong analytical and troubleshooting skills with a customer-first mindset .
• Excellent communication skills and the ability to work collaboratively across teams.