State Head

Position Summary:

The role will be responsible for driving Servifys channel sales strategy across Punjab, Himachal Pradesh, and Jammu & Kashmir, with a strong focus on accelerating revenue growth and strengthening market presence. The incumbent will build and manage strategic relationships with OEMs, distributors, and channel partners, while leading and developing high-performing sales teams. This position emphasizes new partner acquisition, operational excellence, in-depth market analysis, and the effective execution of OEM programs to ensure sustained regional growth and long-term business impact.

Key Responsibilities:

• Managing, developing, and executing Servifys channel sales strategy across the Chandigarh region in alignment with overall business objectives.
• Deliver ambitious monthly, quarterly, and annual sales targets, with a strong focus on revenue growth and market expansion.
• Build, strengthen, and sustain long-term relationships with OEMs, distributors, and channel partners to enhance sales effectiveness.
• Identify talent gaps, assess hiring requirements, and lead recruitment and onboarding for the regional sales organization.
• Identify new market opportunities and drive partner acquisition and onboarding through strategic business development initiatives.
• Lead and champion OEM warranty and trade-in programs, ensuring high adoption and execution excellence across the channel.
• Monitor market trends, competitive landscape, and customer insights to implement differentiated growth strategies.
• Collaborate closely with OEMs and internal cross-functional teams to drive operational excellence and swiftly resolve partner or customer issues.
• Maintain a strong balance between new channel acquisition (hunting) and growth of existing accounts (farming).
• Manage regional budgets, oversee performance metrics, and ensure compliance with relevant industry regulations.
• Provide accurate reporting, forecasting, and conduct regular business reviews to track performance and drive accountability.

Requirements:

• 8+ years of experience in channel sales, distribution management, or related leadership roles.
• Graduate degree in any discipline; MBA from a recognized institute preferred.
• Proven experience as a State Sales Head or equivalent senior leadership role.
• Strong capability to lead, motivate, and manage high-performing sales teams.
• Demonstrated expertise in analyzing performance metrics, including KPIs and ROI, to support strategic decision-making.
• Excellent communication and interpersonal skills with the ability to build strong stakeholder partnerships.
• Strong organizational and problem-solving skills with a bias for action and ownership mindset.
• Industry experience in smartphones, consumer electronics, or fintech, particularly related to VAS programs, is highly desirable.
• Advanced proficiency in MS Office (Excel, Word, PowerPoint); familiarity with Tableau and AI-driven analytics tools is a plus.