STATE COLLECTION MANAGER

Muthoot

3 - 12 years

Madurai

Posted: 27/06/2025

Job Description

Job Description

 

A

  Job Specification

1

Company Name

:

Muthoot Fincorp Limited

2

Position / Designation

:

State Collection  Manager – Secured & Unsecured Lending Business

3

Grade

:

 

4

Employment Type

:

Collection - Secured & Unsecured Lending Business

5

Reporting to – 

Designation & Grade

:


6

No. of Reportees,

Designation & Grade

:

 

 

7

 

Main Tasks & Areas of Responsibility

:

  • Delinquency reduction.
  • Earlier resolution with normalization.
  • Monitor accounts on daily basis 
  • Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections) 
  • Responsible for team building and training collection staffs 
  • To Work closely with Muthoot Fincorp branches for the smoother part of collection.

 

8

Skills and Exposure

:

  • A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
  • Proven ability to Handle difficult customer.
  • Should have the knowledge of other products movement in the market.
  • At least 3 years’ experience in collection with 2 years of On roll team members.
  •  Excellent interpersonal and verbal communication skills
  • Ability to Work & Deliver business targets under pressure. 
  • Be Accountable for Portfolio Quality of the Location.

9

Special Requirements (If any)

:

  • Should have willingness to travel as per company requirement.

10

Job Location / State

:

As per the company requirement. 

11

Compensation Band

:

As per policy

12

Entitlements

:

As per policy

13

Stake Holders

:

As per the company requirement. 

B

 

15

Educational Qualification / Technical Certification

:

Any UG 

16

Skill Sets

:

Collection Experience inn unsecured loan like PL/BL , with team handling skill sets.

17

Communication Skills

:

Good oral, written skill in Tamil/English and any other languages preferably

18

Experience

:

3+ years of Collection experience both soft and hard bucket

19

System Knowledge 

 

MS-Office (Excel/Word and PowerPoint)

20

Behavioral Competencies

:

Uncompromising ethical standards and discipline expected

21

Other Requirements (If any)

:

Should have the license with vehicle (2-wheeler).

  

About Company

Muthoot Finance Ltd. is India’s largest Non-Banking Financial Company (NBFC) specializing in gold loans. Headquartered in Kochi, Kerala, the company offers a wide range of financial services including personal loans, insurance, money transfer, forex, and microfinance. Its core business is providing instant loans against gold jewellery, primarily serving the unbanked and underserved population across urban and rural India. With over 6,000 branches and a strong presence in international markets like the UAE, USA, and UK, Muthoot Finance is known for its deep-rooted trust, operational scale, and strong commitment to financial inclusion. The company is publicly listed and regulated by the Reserve Bank of India.

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