Staff Technical Project Manager

We are looking for an experienced Staff Technical Project Manager who has a passion for working with product development teams. As a Staff Technical Project Manager at Chegg, you are detail-oriented, solution-focused and collaborative, and you bring strong agile project management and Scrum Master expertise to our cross-functional product engineering teams.   

You will be the person who coordinates behind-the-scenes to make sure our most critical engineering projects are delivered efficiently. Our Staff Senior Technical Project Managers must manage all factors that determine project and team success to ensure delivery within time, cost and quality parameters, taking work from discovery through delivery, including resource management, dependency mapping, scheduling and development of team roadmaps and team level reporting. 

The Culture:  

Chegg’s culture celebrates leadership at all levels and does not discriminate based on job descriptions or titles.  You will be given a significant leadership role at the start and latitude to drive and stretch teams to deliver mutual goals as you see fit.  The culture is open and transparent, with our “fast feedback” system implemented to encourage transparency. 

The Organization:   
The Chegg Learn PMO supports the planning and delivery of Chegg’s key strategic and operational initiatives.  We partner closely with business, product, engineering, marketing and operations leadership to ensure alignment from strategy to delivery. Through planning, coordination, and collaborative communication, we help teams stay focused on our mission – helping our students thrive in the most challenging and rewarding times of their lives. 

Responsibilities:  

• Facilitation of end-to-end scoping and estimation  

• Collaborate with key stakeholders to manage the planning to execution process of product engineering projects.   

• Monitor scheduling, project flow, dependency mapping, planning and resource management from accepted concepts through delivery for product engineering projects.  

• Manage the development, maintenance, and distribution of complex status reporting to manage and communicate expectations and potential risks across the organization.   

• Identify and escalate issues to leadership, as appropriate.  

• Facilitate effective and efficient meetings including all Scrum ceremonies and daily stand-ups.  

• Escalate and radiate impediments for resolution and assist with identifying and mitigating risk.  

• Maintain transparency into the team’s work through Agile tools and metrics. Track and communicate team progress. Leverage data to measure & monitor progress. (Burndown charts, etc.)   

• Engage multiple roles and stakeholders in critical discussions for consensus building.  

• Help identify external dependencies and assist the Product Manager and Engineering Managers in planning and facilitating the maintenance of the team backlog.  

• Acts as a point of contact for project team members, clearly and consistently communicating the organization's needs. 

Requirements:   

• You have a strong understanding of Agile Project Management principles and appropriate agile methodologies and processes.  

• You have worked with a variety of agile frameworks and you can select the best method for the desired outcome but not necessarily operate with pre-defined or standardized processes  

• Experience working in a SaaS company with an agile environment.  

• You take ownership of problems and never shy away from a challenge.  

• You are flexible and tolerate ambiguity while still operating effectively.  

• You are a self-learner, willing to learn new skills, industries, and platforms  

• Certified Scrum Master 

Preferred Qualifications:  

• 8 years' experience in a Technical Project Management role, working with engineering (or 6 years' experience for candidates with a master's degree in a related field) 

• Solid understanding of engineering’s role within an organization  

• Agile coaching  

• Proficiency in project management software tools such as Jira Software 

• Demonstrated ability in orchestrating cross-team collaboration  

• Demonstrated ability to foster communication within and between scrum teams as well as stakeholders 

• Demonstrated ability to solve intricate project management and scrum challenges across multiple teams