STAFF, SOFTWARE ENGINEER

Position Summary...

What you'll do...

About Team:

GIF stands for Global Integrated Fulfillment which is Walmart’s premier store fulfillment one-stop solution to help Walmart’s stores fulfill all their store operations including picking, staging, dispensing etc of an order.
We work on all incidents across the GIF pipeline supporting all US & non US geographies which currently includes UK, Mexico, Canada and the South Africa. We also provide on-call support for all alerting originating out of the GIF system through our alerting platforms like Dynatrace, Splunk etc. We additionally invest time into building utilities for our internal support needs. At Walmart, customer experience is at the forefront of everything we do. To help us support functional systems that improve customer experience we are now looking for an experienced ProdOps Engineer. They will be responsible for supporting product updates, identifying production issues and developing utilites that meet our customers' and stakeholder needs. If you have a solid background in software engineering and handling complex teams, we'd love to speak with you.

What you will do:

As a Support Analyst for Walmart , you’ll have the opportunity to

• Hire, Develop and Retain a strong team of software engineers for GIF's newest expansion MFC
• You will work in our own internal open stack cloud, Azure, using several technologies including but not limited to JAVA, Spring, Kafka, Azure SQL DB, REST APIs, Python, Node JS, Golang etc.
• Help define Support Roadmap and own the entire support delivery end to end
• Work very closely with different product and business stakeholders at various locations in US and India to drive the execution of multiple business plans and technologies
• Support business objectives by collaborating with business partners to define priorities, identify opportunities and drive resolutions
• Independently own and address and resolve applications issues, provide updates and drive root cause analysis including identifying issue patterns and working with Engg teams to address them
• Responsible for coming up with processes to maintain incident support metrics like backlog, MTTR, INC SLAs etc
• Plan, execute and implement applications and configuration change procedures
• Responsible for on-call manager support as per pre-determined shift roster which includes weekend support. Any weekend support provided translates into compoffs on weekdays as per pre-approved plan
• Conceptualize the idea for process improvements and/or automation frameworks that will make for more effective Support engagement
• Exhibit strong leadership and communication skills to collaborate with product, engineering and management teams across different geographic locations
• Gain and maintain expertise in flow of application process and systems related to domain
• Flexibility - responsibilities may require occasional evening and weekend work

What you will bring:

• An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science preferred.
• 10+ years of relevant experience, Minimum of 7 years of experience with agile principles and practices. Experience in leading Scrum teams.
• Hands on experience in managing operations teams for scalable cloud native software platforms/applications
• Very strong understanding and experience in the area of software development lifecycle.
• Strong Java/J2EE, Spring skills.
• Working knowledge in a Cloud based service.
• Strong understanding of CS Fundamentals, Data Structures, Algorithms and Problem Solving
• Ability to code/Script in one of the languages (C#, Python and Java) and working knowledge of SQL and Databases is must
• Worked on monitoring (Dynatrace/Appdynamics) and alerting tools (Xmatters/PagerDuty)
• Mentoring team on technology and process for automation need

Technical Skills:
Core Skills : JAVA,J2EE, Scripting (Shell/Python) - Any one preferable
DataBase: SQL Database - Must have
Messaging and communication: Kafka/RESTful - Basic debugging knowledge
App monitoring tools: Splunk, Dynatrace/Appdynamics - Strong debugging knowledge
Cloud Technologies: MS Azure, GCP and Open Stack - Basic debugging knowledge

About Global Tech.

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.3 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail

Flexible, hybrid work:

We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

About Global Tech.

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.3 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail

Flexible, hybrid work:

We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...