SRE Architect

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connection.

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.

The Architect is responsible for driving the architecture and design for Cvents large-scale, Internet-based applications. The Architect will work as a leading member of the Product Development team and, more specifically, the Architecture team to support and enhance the application architecture and the framework. The Architect will frequently be tasked with researching new tools and technologies and asked to come up with recommendations on how they can be used in Cvent applications. The Architect will also be expected to actively participate in design and implementation of projects featuring a high degree of technical complexity and/or scalability and performance implications.

What You Will Be Doing:

Architect enterprise-level systems emphasizing reliability, scalability, availability, and operational excellence (primarily AWS).

Define, build, and institutionalize SRE frameworks for SLIs/SLOs, error budgets, reliability scorecards, and AWS Operational Readiness Reviews to meet or exceed reliability, security, and cost-efficiency targets.

Set technical direction for CI/CD, containerization (Docker, Kubernetes), and IaC (Terraform, CloudFormation); establish organization-wide standards and ensure adoption and compliance across product teams.

Architect advanced monitoring, observability, and incident management; lead RCAs, blameless postmortems, and continuous improvement using Datadog, Prometheus, Grafana, and ELK.

Design and roll out AI-powered platforms and processes (e.g., Copilot, ChatGPT, custom AI frameworks) to improve developer productivity, incident response, and operational intelligence.

Provide deep technical consultation and embedded enablement for product teams, including architectural reviews, operational readiness, reliability training, and documentation (flow/class/sequence/data-flow diagrams, database schemas, component docs, wireframes).

Create reusable frameworks through hands-on development and testing; guide technology direction, recommend platforms, and steward the Cvent Paved Road with aligned training and staff development.

Partner with security, IT, and business operations; drive stakeholder alignment, manage technical debt and refactoring, and build support for proposals and solutions.

Serve as the primary evangelist and mentor for SRE best practices, reliability culture, and technical excellence across divisions.

Help guide the technology directions by recommending specific technologies to pursue, suggesting training and staff development activities, and monitoring the Cvent Paved Road

Keep an eye on any increase technical debt and propose remedies and code refactoring

Work closely with the implementation teams of the various product lines to ensure that architectural standards and best practices are being followed consistently across all Cvent applications

Stakeholder management with an ability to gain others support for ideas, proposals, projects, and solutions

What You Will Need for this Position:

Bachelors degree required; Masters preferred in Computer Science, Computer Engineering, or related field.

14+ years in SRE, cloud architecture, or infrastructure roles with significant leadership and organizational impact.

Deep handson expertise in AWS (multiaccount, multiregion, advanced networking, security, cost optimization); AWS Solutions Architect Professional/Advanced certifications. Multicloud/migration experience a plus.

Mastery of CI/CD, DevOps toolchains, containerization, and infrastructureascode; proven track record implementing SRE frameworks (ORRs, SLIs/SLOs, reliability reviews) and driving crossteam maturity.

Exceptional programming in Python/Go (or similar) and systems design; strong troubleshooting and scaling of distributed systems.

Strong knowledge and practical implementation of AI/automation for operational efficiency and developer productivity.

Deep experience in security and compliance for regulated industries; ability to design secure solutions aligned to industry best practices.

Proficiency with relational and NoSQL databases (e.g., PostgreSQL, MySQL, SQL Server, Oracle, Redis, Couchbase, Elasticsearch).

Excellent communication and influence across executives, architects, engineers, and external stakeholders; ability to articulate complex systems clearly.

Ability to estimate work, partner with Project Managers on tasklevel plans/proposals, and deliver predictably.

Selfmotivated, operates with minimal supervision; publishes/speaks or contributes to open source in SRE/DevOps/reliability.