SRDS Ops iMaintain Vice President

You are a strategic thinker passionate about driving solutions in Sales, Research & Data Services Ops . You have found the right team.

As VP of the SRDS Ops iMaintain team, you will lead efforts to manage regulatory-critical processes across various business areas, oversee transformation projects, and streamline operations using new technology. Based in Mumbai, you will develop metrics frameworks, identify business opportunities, and collaborate with stakeholders like Product Management, Operations, Technology, Risk & Control, and Finance to implement industry best practices for change and transformation, driving innovation and efficiency in regulatory processes.

The primary responsibility of this position is to manage the iMaintain team in Mumbai, overseeing transformation projects and streamlining processes with new technology to contribute to the broader DCS vision. The candidate will maintain a strong control environment, define a future state vision for the functional area, and lead program execution from an operations perspective by building strategic platforms and decommissioning legacy systems. They will identify new business opportunities and synergies with other areas like Markets Operation, Research, and Sales, while managing people through training, upskilling, and hiring based on future needs. Collaboration with stakeholders such as Product Management, Operations, Technology, Risk & Control, and Finance is essential, leveraging industry best practices for change and transformation.

Job responsibilities:

1. Maintain a strong control environment within the regulatory-critical iMaintain team.
2. Define and implement a future state vision for the functional area with the BAU Operations team.
3. Lead program and project execution, focusing on strategic platform development and legacy system decommissioning.
4. Identify and pursue new business opportunities and synergies with Markets Operation, Research, and Sales.
5. Manage people through training, upskilling, and hiring diverse skill sets for future team needs.
6. Collaborate with stakeholders, leveraging industry best practices for change and transformation.
7. Ensure a stable operational environment with robust controls, checks, and balances.
8. Leverage new technology or tools to enhance processes, track metrics, and improve controls.
9. Govern by providing updates to senior stakeholders and ensuring compliance with laws and regulations.
10. Engage in each stage of the Project Delivery Framework (PDF) from requirements to implementation.
11. Focus on the people agenda, including coaching, training, talent management, and recognition.

Required qualifications, capabilities and skills:

1. Minimum 10+yrs experience with strong experience of 4-5 years on Tech Change programs, Process Improvements, Operating Model improvements
2. Excellent problem-solving skills in order to identify, understand and address operational and technical issues. Proactive in displaying these skills and developing solutions.
3. Strong knowledge of technology solutions available in the market for Operations business
4. Must have Microsoft Office skills: Excel, Word, Access and PowerPoint
5. Influencing and negotiation skills - leverage subject matter expertise in driving conversations, challenging status quo and influence decisions/direction with stakeholders
6. Ability to operate in a fast-paced environment under high pressure with time critical deliveries; multi-tasking, prioritizing and able to adjust to changing priorities
7. Strong partnership record - ability to build effective relationships across different parts of the organization as required 
8. Should have a collaborative work style; fostering co-operation and teamwork. Ability to develop relationships across various stakeholders including senior business executives
9. Control mindset to identify process control gaps, prioritize and mitigate operational risk
10. Effective change management and transformation experience. Ability to challenge current state and mind set, adapt to a changing environment
11. Good understanding of downstream impact of actions undertaken, particularly the requirement for strong and timely controls throughout the life cycle of the trade