Sr. QA Engineering Manager - SDET

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Quality Assurance Engineering Manager 

The details: 

Our Quality Assurance Engineering Managers lead and line-manage 6-8 SDETs in one of our vertical domains, across 3-4 cross-functional teams, that are responsible for ensuring quality across our industry-leading API that has already processed over £50 billion of cross-border transactions for over 5 million end-users, and is available to our clients 24/7. 

Our usual team structure consists of an Engineering Manager, Product Manager, Agile Delivery Manager, 4 Software Engineers and 2 SDETs. 

• Lead, support, mentor, line-manage and grow SDETs of varying levels of seniority 

• Managing productivity of the SDETs across the tribe 

• Responsible for the overall quality of engineering output of the domain  

• Hiring, retaining, and growing top QA talent 

• Drive quality excellence and best quality engineering practices, working closely with QA engineers, software engineers and engineering managers to build high-quality architectures and systems 

• Work on QA strategy with the Head of QA to define a roadmap that’s compelling, while collaborating with product management teams across the domain 

• Drive both medium and long-term QA objectives and key results with full responsibility for execution across the tribe 

• Decides where to invest QA effort by making pragmatic decisions in regards to cost vs value 

• Become a domain expert, not only with technical and QA expertise, but also in regards to our product offering and how our products are used by our customers 

• Clearly communicate the risks, successes, and missteps as you define and execute on the QA vision for the domain 

• Champion change cross-functionally not just across your domain but the whole QA organisation  

• Embeds our values - Be Human, Better Together & Own It, together with our quality engineering principles in everything we do, leading by example  

• Represents the QA organisation in the wider engineering and tech community 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications
8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience

Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Experience:
Experience managing SDETs across one or more teams simultaneously

Been responsible for ensuring solutions across large cloud-native architectures are of high quality, are well-tested and fault-tolerant

Been responsible for developing the testing architecture of large scale, highly available cloud solutions

Has driven positive change towards Continuous testing, DevOps and Agile

Experience working with Agile process and principles, working together with product teams

Has an understanding of Cloud-Native architectures and practices. To name some: high-availability, high-scalability, microservices, 12-factor apps, CI/CD, heavy testing automation and observability

Has previous hand-on experience of API testing

Has experience of Contract testing

Ideally from a background in FinTech, Payments or Financial Services

Skills:

Passionate about growing others while growing yourself. An interest for continuous improvement and helping SDETs to feel part of something bigger

Continuous improvement on processes and ways of working around the SDLC

A mindset compatible with continuous deployment, agile planning, cloud-based systems, experimentation and testing

Comfortable challenging the status quo and always curious about the way things work

Strong business and technical vision

Ability to communicate effectively with technical and non-technical stakeholders, both verbally and in written form

Customer focus

Ability to make decisions and recommendations based on incomplete or ambiguous information

Coding ability in a modern programming language such as Ruby, Scala, Java, Javascript or Python

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.