Sr. Manager, Global Analytic (TCF) Billable Role Vonage

Concentrix

5 - 10 years

Pune

Posted: 24/05/2025

Job Description

Job Title:

Sr. Manager, Global Analytic (TCF) Billable Role Vonage

Job Description

We are seeking a highly strategic and results-driven Analytics Manager to lead analytics delivery engagements & work with client leaders (VP of Rev Ops & Business Intelligence) to act as a key business partner to the VP of Revenue, and over time, expand to support the VP of Marketing and other GTM leaders.
This role will be instrumental in building and leading a new RevOps team, implementing best practices in forecasting, target setting, and sales performance metrics, commissions, and enabling data-driven decision-making to optimize revenue growth.

The ideal candidate will have a deep understanding of sales operations in a SaaS B2B and B2C environment and experience in supporting sales leaders, trial experience, and affiliate management leaders. Additionally, this leader will help streamline processes, improve reporting, and develop training programs to enhance the overall efficiency and effectiveness of the go-to-market strategy.

What you’ll be doing:

• Revenue Operations:
• Act as a strategic business partner to the VP of Revenue, providing data-driven insights and operational support.
• Design and implement best-in-class forecasting methodologies, pipeline management, and sales performance dashboards.
• Establish sales metrics and KPIs to track performance, identify opportunities, and enhance decision-making.
• Optimize sales processes and systems to drive efficiency and automation.
• Partner with affiliate managers to ensure data integrity and insights that help drive revenue growth.
• Building & Leading a Revenue Analytics Team
• Hire, mentor, and develop a high-performing team of RevOps analysts to support the Sales and Marketing teams.
• Coach and train analysts to interpret data, generate insights, and provide actionable recommendations to sales and marketing leadership.
• Foster a culture of continuous improvement, collaboration, and innovation within the RevOps function
• Marketing & Demand Generation Support:
• Expand support to the VP of Marketing by implementing lead-scoring models, attribution analysis, and marketing top-of-the-funnel optimization.
• Enhance reporting on marketing performance metrics and ensure alignment between marketing and sales initiatives.
• Drive improvements in campaign effectiveness by integrating data insights across sales and marketing teams.

What you’ll bring:

• 10+ years of experience in Revenue Analytics, Sales Analytics, or Business Operations in a SaaS environment.
• Proven experience partnering with senior sales and marketing leaders to drive revenue growth.
• Strong expertise in forecasting, pipeline management, sales analytics, and CRM administration (Salesforce, HubSpot, or similar tools).
• Experience in building and managing high-performing teams.
• Deep understanding of B2B SaaS sales cycles, affiliate marketing, and performance-based revenue models.
• Use AI to experiment with tools that streamline workflows, unlock insights, and enhance decision-making
• Strong analytical skills with the ability to translate data into actionable insights.
• Understanding of BI Tools like – Tableau
• Understanding of BI – SQL, Snowflake
• Excellent communication and stakeholder management skills.
Work Model – Hybrid
Location – Pune, Gurgaon, Bangalore
Work Timings – Mostly UK shift, however flexible to take client discussions as per the requirement

We are seeking a highly strategic and results-driven Analytics Manager to lead analytics delivery engagements & work with client leaders (VP of Rev Ops & Business Intelligence) to act as a key business partner to the VP of Revenue, and over time, expand to support the VP of Marketing and other GTM leaders.

This role will be instrumental in building and leading a new RevOps team, implementing best practices in forecasting, target setting, and sales performance metrics, commissions, and enabling data-driven decision-making to optimize revenue growth.

The ideal candidate will have a deep understanding of sales operations in a SaaS B2B and B2C environment and experience in supporting sales leaders, trial experience, and affiliate management leaders. Additionally, this leader will help streamline processes, improve reporting, and develop training programs to enhance the overall efficiency and effectiveness of the go-to-market strategy.

What you’ll be doing:
 

  • Revenue Operations:
  • Act as a strategic business partner to the VP of Revenue, providing data-driven insights and operational support.
  • Design and implement best-in-class forecasting methodologies, pipeline management, and sales performance dashboards.
  • Establish sales metrics and KPIs to track performance, identify opportunities, and enhance decision-making.
  • Optimize sales processes and systems to drive efficiency and automation.
  • Partner with affiliate managers to ensure data integrity and insights that help drive revenue growth.
  • Building & Leading a Revenue Analytics Team
  • Hire, mentor, and develop a high-performing team of RevOps analysts to support the Sales and Marketing teams.
  • Coach and train analysts to interpret data, generate insights, and provide actionable recommendations to sales and marketing leadership.
  • Foster a culture of continuous improvement, collaboration, and innovation within the RevOps function
  • Marketing & Demand Generation Support:
  • Expand support to the VP of Marketing by implementing lead-scoring models, attribution analysis, and marketing top-of-the-funnel optimization.
  • Enhance reporting on marketing performance metrics and ensure alignment between marketing and sales initiatives.
  • Drive improvements in campaign effectiveness by integrating data insights across sales and marketing teams.
     

 What you’ll bring:
 

  • 10+ years of experience in Revenue Analytics, Sales Analytics, or Business Operations in a SaaS environment.
  • Proven experience partnering with senior sales and marketing leaders to drive revenue growth.
  • Strong expertise in forecasting, pipeline management, sales analytics, and CRM administration (Salesforce, HubSpot, or similar tools).
  • Experience in building and managing high-performing teams.
  • Deep understanding of B2B SaaS sales cycles, affiliate marketing, and performance-based revenue models.
  • Use AI to experiment with tools that streamline workflows, unlock insights, and enhance decision-making
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Understanding of BI Tools like – Tableau
  • Understanding of BI – SQL, Snowflake
  • Excellent communication and stakeholder management skills.

Work Model – Hybrid

Location – Pune, Gurgaon, Bangalore

Work Timings – Mostly UK shift, however flexible to take client discussions as per the requirement

Location:

IND Pune - Amar Tech Centre S No.30/4A 1

Language Requirements:

Time Type:

Full time2025-12-31

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About Company

Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.

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