Job Summary
We are seeking a Sr. Infra Developer with 6 to 7 years of experience in ServiceNow CMDB / CSDM Discovery CMDB Service Mapping and ServiceNow ITOM. The ideal candidate will work in a hybrid model during day shifts focusing on developing and maintaining our infrastructure. This role does not require travel. The candidate will play a crucial role in ensuring the stability and efficiency of our IT operations.
Responsibilities
Develop and maintain the ServiceNow CMDB / CSDM to ensure accurate and up-to-date configuration data.Implement and manage ServiceNow ITOM modules to enhance IT operations management.Collaborate with cross-functional teams to gather requirements and design solutions that meet business needs.Provide technical expertise in the areas of infrastructure development and maintenance.Ensure the stability and efficiency of IT operations through proactive monitoring and management.Troubleshoot and resolve issues related to ServiceNow CMDB / CSDM and ITOM.Develop and maintain documentation for infrastructure processes and configurations.Conduct regular audits of the CMDB to ensure data integrity and compliance with standards.Train and mentor junior team members on best practices and technical skills.Participate in the planning and execution of infrastructure projects.Stay updated with the latest trends and technologies in infrastructure development and IT operations.Collaborate with vendors and external partners to ensure seamless integration of third-party tools.Contribute to the continuous improvement of infrastructure processes and practices.
Qualifications
Possess strong experience in ServiceNow CMDB / CSDM and ServiceNow ITOM.Have a solid understanding of IT infrastructure and operations management.Demonstrate excellent problem-solving and troubleshooting skills.Exhibit strong communication and collaboration abilities.Show proficiency in developing and maintaining technical documentation.Have experience in training and mentoring junior team members.
Certifications Required
ServiceNow Certified Implementation Specialist ITIL Foundation Certification
