Sr. FinOps Analyst- Collections
Amazon
0 - 3 years
Hyderabad
Posted: 2/5/2025
Job Description
Summary of Responsibilities
- Hands on and in
- depth knowledge of AR process
- Monitor and collect accounts receivable for assigned portfolio by contacting customers via telephone & email, both inbound and outbound
- Work with cash application team to apply payments timely & accurately
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Provide accurate forecasting of collection promises
- Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes and enable timely collections
- Identify slow
- paying customers, timely escalation of collection challenges to management & BizOps team, and recommend appropriate exit paths
- To be highly customer obsessed and ensure delivering a positive customer experience on every interaction
- Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
- Meet all the productivity related goals on a monthly basis
Knowledge & Skills/ Business Acumen/ Education & Experience
- Minimum requirements include graduation or a Bachelors Degree in Accounting/Finance or a related field
- 4
- 5 years of relevant experience in Accounts Receivables
- Strong ability to communicate internally and externally
- Strong ability to take initiative and self
- start when necessary
- Proven ability to develop new ideas and creative solutions
- Proven ability to work successfully in an ambiguous environment
- Proven ability to meet tight deadlines and prioritize workload
- Fluency in Microsoft Excel is a must
Basic Qualifications
- Bachelor's degree in accounting and commerce (B.
Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
Preferred Qualifications
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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