Sr. Business Analyst

Cognizant

10 - 12 years

Chennai

Posted: 3/18/2025

Job Description

About the job

As a Business Analyst for Robotic Process Automation & Intelligent Process automation , you will serve as a key member of the Information Technology team supporting a large business group. Reporting to the Company Automation Center of Excellence, you will support our Practical Process Improvement with automation technologies acting as an interface with business owners and technical team. You will assist program managers to qualify, discuss with business owners on the process to be automated, document the process design and report on automation opportunities that create business value. You will help creating test plan for the automation and facilitate the User acceptance testing by working closely with business users and technical team. You will maintain knowledge of the technical landscape and continuously communicate new ideas, concepts, and technology as it relates to opportunities in the business.

Roles And Responsibilities

Collaborate with stakeholders to communicate, analyse, prioritize, and validate requirements for changes to business processes.Meet with subject matter experts to understand opportunity and gather additional information to assist in qualifying the opportunity.Review prioritized intake opportunities and design an automated solution.Understand business processes, problems, and opportunities in the context of the requirements and recommend solutions that enable the business to achieve its goals.Perform walkthroughs with SMEs to design an automated solution and complete a PDD that reflects the design.Create documents applicable as per GxP requirements (if needed)Work with Developers, Architects, Program Managers, Business Stakeholders to plan timelines and ensure timely delivery of a high-quality solution that meets business requirements.Prepare test scenarios to validate solution & collaborate with business to gather test dataParticipate in Internal QA and User Acceptance TestingSupport users on issues they may face with automations, helping take them to resolution

How will you get here?
Education

Bachelor’s degree in software engineering or related field

Experience

8+ years of professional experience in delivering large complex operations transformation initiatives5+ years’ experience as Business Analyst with direct interactions with business users3+ years of experience as a Business Analyst on Automation Technologies like RPA, Conversational AI, Process Mining and Smart OCRMust have good experience of process automation in major ERPs

Knowledge, Skills, Abilities

Ability to keep the big picture while focusing on incremental deliverablesAbility to manage scopeAbility to communicate complex ideas into simple termsKnowledge of GXP compliance would be an advantageAbility to prioritize and find a way forward when presented with constraintsAbility to reason through complex situations with strength in identifying and mitigating risks

Certifications Required

Certified Business Analysis Professional (CBAP) Project Management Professional (PMP)

Job Summary

We are seeking a Sr. Business Analyst with 6 to 10 years of experience to join our team. The ideal candidate will have expertise in Business Process Modelling Business Intelligence & Reporting Regulatory Business Analysis and Business Analysis & Planning. This hybrid role requires a proactive individual who can work effectively in a dynamic environment and contribute to our companys strategic goals.

Responsibilities

  • Lead the analysis and documentation of business processes to identify areas for improvement and optimization.
  • Oversee the development and implementation of business intelligence solutions to support data-driven decision-making.
  • Provide detailed regulatory business analysis to ensure compliance with industry standards and regulations.
  • Collaborate with stakeholders to gather and define business requirements for various projects.
  • Develop comprehensive business analysis and planning strategies to support organizational goals.
  • Facilitate workshops and meetings to elicit requirements and validate business needs.
  • Create detailed process models and workflows to visualize and communicate business processes.
  • Conduct data analysis and reporting to provide insights and recommendations to stakeholders.
  • Develop and maintain documentation including business requirements process flows and user guides.
  • Support project management activities by providing business analysis expertise and ensuring alignment with project objectives.
  • Work closely with IT teams to ensure that business requirements are translated into technical specifications.
  • Monitor and evaluate the effectiveness of implemented solutions and recommend improvements as needed.
  • Provide training and support to end-users to ensure successful adoption of new processes and systems.

Qualifications

  • Must have strong experience in Business Process Modelling to identify and implement process improvements.
  • Must have expertise in Business Intelligence & Reporting to support data-driven decision-making.
  • Must have experience in Regulatory Business Analysis to ensure compliance with industry standards.
  • Must have skills in Business Analysis & Planning to develop strategies that support organizational goals.
  • Nice to have experience in facilitating workshops and meetings to gather and validate requirements.
  • Nice to have skills in creating detailed process models and workflows to communicate business processes.
  • Nice to have experience in supporting project management activities and ensuring alignment with project objectives.
  • Nice to have experience in providing training and support to end-users for successful adoption of new systems.

Certifications Required

Certified Business Analysis Professional (CBAP) Certification in Business Process Management (BPM)


About Company

Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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