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Sr. Business Analyst

Cognizant

0 - 3 years

Bengaluru

Posted: 18/06/2025

Job Description



Job summary

The Sr. Business Analyst will play a crucial role in bridging the gap between business needs and technical solutions focusing on SFDC development and customization. With a hybrid work model and no travel requirements the candidate will leverage their expertise to enhance business processes and drive impactful outcomes for the organization.


Responsibilities

  • Collaborate with stakeholders to gather and analyze business requirements ensuring alignment with organizational goals.
  • Develop and customize SFDC solutions to meet business needs enhancing system functionality and user experience.
  • Provide expert guidance on SFDC best practices ensuring optimal use of the platform.
  • Conduct thorough testing of SFDC customizations to ensure quality and reliability of solutions.
  • Oversee the implementation of SFDC enhancements ensuring seamless integration with existing systems.
  • Monitor and evaluate SFDC system performance identifying areas for improvement and optimization.
  • Create detailed documentation of SFDC processes and customizations for future reference and training purposes.
  • Train and support end-users in the effective use of SFDC fostering a culture of continuous improvement.
  • Collaborate with cross-functional teams to ensure successful project delivery and alignment with business objectives.
  • Analyze data and generate insights to support decision-making and strategic planning.
  • Ensure compliance with industry standards and regulations in all SFDC-related activities.
  • Drive innovation by exploring new SFDC features and functionalities that can benefit the organization.
  • Contribute to the companys purpose by enhancing business processes and delivering impactful solutions.

    • Qualifications

  • Possess a strong background in SFDC development and customization with a proven track record of successful implementations.
  • Demonstrate excellent analytical and problem-solving skills with the ability to translate business needs into technical solutions.
  • Exhibit strong communication and interpersonal skills with the ability to collaborate effectively with diverse teams.
  • Have a deep understanding of SFDC best practices and industry standards.
  • Show proficiency in creating detailed documentation and training materials.
  • Be adept at conducting thorough testing and quality assurance of SFDC solutions.

    • Certifications Required

    Salesforce Certified Platform Developer I Salesforce Certified Administrator

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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