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Sr. Associate - Projects

Cognizant

11 - 13 years

Kolkata

Posted: 26/02/2025

Job Description



Job Summary

We are seeking a Technology Specialist with 8 to 11 years of experience to join our dynamic team. The ideal candidate will have strong expertise in Service Cloud and Sales Cloud with a background in IT Consulting and Analytics being a plus. This hybrid role offers the flexibility of working both remotely and on-site with no travel required. The candidate will play a crucial role in driving technological advancements and optimizing our cloud services.


Responsibilities

  • Lead the implementation and customization of Service Cloud and Sales Cloud solutions to meet business requirements.
  • Oversee the integration of cloud services with existing systems to ensure seamless operations.
  • Provide technical support and troubleshooting for Service Cloud and Sales Cloud applications.
  • Collaborate with cross-functional teams to identify and address technical challenges.
  • Develop and maintain documentation for cloud solutions including design specifications and user guides.
  • Conduct regular system audits and performance tuning to optimize cloud services.
  • Implement best practices for data security and compliance within cloud environments.
  • Train and mentor junior team members on cloud technologies and best practices.
  • Analyze business processes and recommend improvements through cloud solutions.
  • Monitor and manage cloud service usage to ensure cost-effectiveness.
  • Stay updated with the latest trends and advancements in cloud technologies.
  • Participate in project planning and provide technical insights to stakeholders.
  • Ensure the successful deployment of cloud solutions within project timelines.

    • Qualifications

  • Possess strong expertise in Service Cloud and Sales Cloud with proven implementation experience.
  • Demonstrate a solid understanding of IT Consulting and Analytics with practical experience being a plus.
  • Exhibit excellent problem-solving skills and the ability to troubleshoot complex technical issues.
  • Show proficiency in integrating cloud services with various systems and applications.
  • Display strong communication skills to effectively collaborate with cross-functional teams.
  • Have experience in conducting system audits and performance tuning for cloud services.
  • Understand data security and compliance requirements within cloud environments.
  • Be capable of developing comprehensive documentation for cloud solutions.
  • Show a commitment to continuous learning and staying updated with cloud technology advancements.
  • Demonstrate the ability to mentor and train junior team members.
  • Possess strong project management skills to ensure timely deployment of cloud solutions.

    • About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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