Job Summary
We are seeking a Sr Analyst with 5 to 7 years of experience in Oracle Retail (Oracle RMS) and Oracle Retail - COE. The ideal candidate will have a strong technical background and a good understanding of POS Software & Hardware and POS Mobility. This hybrid role requires working during the day shift with no travel required. The candidate will contribute to the companys success by leveraging their expertise to optimize retail operations and enhance customer experiences.
Responsibilities
Lead the implementation and support of Oracle Retail (Oracle RMS) solutions to ensure seamless integration with existing systems.Oversee the configuration and customization of Oracle RetailCOE to meet business requirements and improve operational efficiency.Provide technical expertise in POS Software & Hardware ensuring smooth functioning and troubleshooting any issues that arise.Develop and maintain documentation for system configurations processes and procedures to ensure clarity and consistency.Collaborate with cross-functional teams to gather requirements design solutions and implement changes that align with business goals.Conduct regular system audits and performance assessments to identify areas for improvement and implement necessary enhancements.Train and mentor junior team members sharing knowledge and best practices to foster a collaborative and skilled team environment.Monitor system performance and provide timely support to resolve any technical issues minimizing downtime and ensuring business continuity.Stay updated with the latest industry trends and advancements in Oracle Retail and POS technologies to recommend innovative solutions.Participate in project planning and management ensuring timely delivery of milestones and adherence to project timelines.Communicate effectively with stakeholders providing regular updates on project status challenges and solutions.Ensure compliance with company policies and industry regulations maintaining the highest standards of data security and integrity.Contribute to the continuous improvement of processes and systems driving efficiency and enhancing the overall customer experience.
Qualifications
Possess a strong technical background in Oracle Retail (Oracle RMS) with hands-on experience in implementation and support.Demonstrate expertise in Oracle RetailCOE with the ability to configure and customize solutions to meet business needs.Have a good understanding of POS Software & Hardware with experience in troubleshooting and resolving technical issues.Show proficiency in POS Mobility leveraging mobile solutions to enhance retail operations.Exhibit excellent problem-solving skills with the ability to identify and address system performance issues.Display strong communication and collaboration skills working effectively with cross-functional teams and stakeholders.Maintain up-to-date knowledge of industry trends and advancements recommending innovative solutions to improve operations.