Sr. Analyst
Johnson Controls
0 - 3 years
Pune
Posted: 12/1/2024
Job Description
Job Description
- Perform the daily BAU of Billing Customers and ensure the Service requests are processed within SLA
- Support the Leads/Managers in the preparing of Billing Handover, Daily & Monthly Performance, Productivity and Accuracy reports.
- Continuously seek out better ways of performing the process and incorporate continuous process improvements
- Creation of SOP’s
- Analysis and resolutions to all Team member queries & co ordinating with Leads on critical activities
- Ensure client deliverables are met and emails are responded post end to end understanding and evaluations
- Explore Process Improvements and Drive projects
Requirement and Qualifications
- Minimum 3 + Years of Overall work experience in OTC
- Bachelors/Masters degree in Finance and Accounting
- Experience in any ERP application
- Fluent in communication (Both Written and verbal)
- Should be flexible to work in any shift
About Company
Johnson Controls is a global leader in building technology, offering solutions in HVAC, fire, and security systems, along with energy storage solutions. The company provides sustainable and efficient building solutions for industries like healthcare, education, and government.
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