Sr. Analyst II Infrastructure Services

Job Description:

Essential Job Functions

Coordinates moderately complex to complex activities of functional areas or of department account leads to ensure that business solution application objectives are met.

Interprets demand forecasts and planning; works with senior team members to provide high quality specifications for complete end-to-end project delivery. Addresses issues and recommends adjustments.

Oversees account specific application problems and the prioritization of work requests.

Maintains records of expenditures to ensure that they align with strategies and do not exceed approved budgets. Identifies, researches and escalates issues related to budgetary compliance in relation to expenditures.

Interfaces with senior team members in facilitating communications between functional areas or departments and clients to ensure that integration of new, enhanced and existing applications meet client specifications.

Works with account management teams and application delivery resources to identify and develop solution opportunities and initiate appropriate implementation of customer solutions.

Identifies application improvements to increase customer and stakeholder satisfaction. Communicates improvement needs to appropriate parties to ensure timely implementation and to maintain client satisfaction.

Ensures delivery of projects meet client and company expectations and needs. Leverages operating models to ensure that appropriate resources are available to meet client needs.

Provides leadership and work guidance to less experienced personnel.

Basic Qualifications

Bachelor's degree or equivalent combination of education and experience

Bachelor's degree in business administration, engineering, information systems or related field preferred

Six or more years of support services or project or program experience

Experience working with the technology industry

Experience working with company products and operating systems

Experience working with computer systems and their use

Other Qualifications

Good project management skills

Good analytical and problem solving skills

Good interpersonal skills to interact with customers and team members

Good leadership and organizational skills

Good communication skills

Accounting skills

Ability to work independently and as part of a team

Willingness to travel

Work Environment

Office environment

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.