Sr Tech Specialist - Engineering IM

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Where do you fit in

The SEAM organization integrates Safety, Environment, and Asset Management activities across a broad geographical footprint, supporting Shell’s global business and assets. Technical Asset Operations (TAO), a key component of SEAM, accelerates the delivery of the Shell Performance Framework, helping Shell achieve its potential in Chemicals and Products (C+P), Integrated Gas/Renewables and Energy Solutions (IGRES), and Upstream. TAO provides high-quality, cost-effective technical resources that support Shell sites remotely while being integral to asset teams, delivering value through end-to-end AMS work processes. TAO teams are in Chennai, Manila, Kuala Lumpur, and Krakow.

The Sr Technical Specialist – Engineering IM role is responsible for developing and maintaining standardization, best practices, quality, and continuous improvement within the Asset IM domain. This role requires strong integration with other Data/Digital/Engineering IM Specialists within the TAO Delivery Operations Teams.

What’s the role?  

• Define and support TAO-Asset delivery teams in establishing standard Engineering Data Management frameworks, processes, procedures, standards, and best practices within Asset IM.
• Assist operational delivery teams in setting performance metrics for 1D/2D/3D scopes as part of the overall IM and MIDS process.
• Identify and lead strategic quality improvement initiatives within the 1D/2D/3D domains.
• Support the development and maintenance of the Project Management Framework, IM Management guide, models, solutions, and best practices for both Asset and Project IM.
• Enhance the effectiveness of Asset IM activities by enabling execution teams in the Engineering IM space.
• Establish partnerships, governance, and delivery model structures within the business.
• Implement the business IM strategy and operationalize the delivery of the Information Management plan.
• Influence a wide range of processes and disciplines by designing fit-for-purpose Information Management solutions and overseeing their delivery, specifically focused on Asset IM.
• Ensure compliance with IM standards, manuals, data privacy, and other IM-related laws and regulations, while coaching others to comply.
• Support the development and execution of IM strategies, roadmaps, and plans to meet business needs and enhance IM maturity.
• Contribute to building the IM capability pool within TAO by implementing structured development programs encompassing process, digital, and future-ready capabilities.
• Drive the application of Shell MIDS/IM/Data standards to deliver Asset Information requirements within Capital Projects & Operations teams, enabling value drivers for the Asset.

Consultancy/Subject Matter Expert (SME):

• Act as an SME by providing guidance on the application of fit-for-purpose standards and best practices.
• Assist in defining and agreeing on the IM plan for the business in alignment with key stakeholders, including MIDS, Projects, ORCSU, Asset, and TAO.
• Support the IM Process Assurance role by identifying shortcomings and inconsistencies in processes and work activities.
• Establish benchmarks to measure the health of Engineering IM in the Assets and propose data quality optimizations that drive business value.
• Enable business value delivery through innovative IM solutions and existing IM assets, ensuring that business Information requirements are met.
• Act as an effective business partner to support the Information Management strategy in Business/Assets.

What do we need from you? 

• University Degree in an Engineering discipline with over 12 years of experience.
• Extensive experience in Shell’s Asset Information Management, including Shell processes, Engineering Data Management, and standards/frameworks such as MIDS and IM standards.
• Proficient in Shell Discipline and Industrial standards, including DEP, DEP-EIS DEM1/2, JIP33, ISO14224, and CFIHOS.
• Broad knowledge of engineering data, including spare parts processes and maintenance management system builds.
• Experience with Engineering databases and IM applications such as Engineering Data Warehouse and Electronic Document Management systems.
• Strong written and oral communication skills, with the ability to influence and build a global network.
• Proven track record and experience in Asset IM.
• IM Technical Authority Level 3 (TA3) accreditation.
• Experience in Agile Project Management.

• Committed to implementing sustainable, standardized, and robust Engineering IM processes.
• Proven track record in Asset and/or Project leadership.

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Company Description

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.

SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.

Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment

An Innovative Place to Work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently

An Inclusive & Progressive Place to Work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

Ø We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

Ø We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

Ø We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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