Sr Support Engineer 2 - BY SCPO/BY Demand, Fulfilment, Enterprise Sales Planning, Inventory Optimization, S&OP
BlueYonder
2 - 5 years
Bengaluru
Posted: 26/07/2025
Job Description
Scope:
- Core responsibilities include upgrade & migrate the customers from existing product version to latest version with different platform & infrastructure. Part of SCPO to next gen cognitive product migration/implementation & support SCPO Implementation working closely with consulting & partner collaborating with PD & support.
What you’ll do:
- Work on customer’s Implementation (net new customer) and support partners during implementation taking care of all cloud & SCPO related issues, help resolving the issues by working closely with PD/support/customer & partners.
- Work on customers upgrade & migration to SAAS (SCPO/next get planning products) by understating the existing version of technical design (batch/integration/metrics/infrastructure/sizing etc) & migrate them to latest available supported version of SCPO/planning solutions.
What we are looking for:
- Should have hands-on experience in SQL, PL/SQL, Oracle
- Should have hands on experience in scripting (batch/perl/Python, any) & understanding of performance tuning.
- Domain knowledge in the Supply Chain Planning & Optimization Suite of Blueyonder products at least 2+yrs
- Preferable to have implementation or operational support experience on Supply Chain Planning &Optimization Suite of Blueyonder products.
- Should have understanding of any job scheduler & preferable control-m batch scheduling and understand batch processing design and SLA’s.
- Candidate should be able to Estimate the workload of implementation/migration activities that are within the scope, assess business needs that fall outside the standard solution, assess integration complexity, architecture
- Conduct technical analysis sessions with customers and/or the project team to understand the functional and technical needs of the customer and develop technical solutions to meet those needs
- Design and develop platform workflow/ user interface, integration scripts, Data mapping, data modeling and loading of data.
- Should have understanding of cloud & SAAS applications & experience in using JIRA and ServiceNow/SalesForce.
- Excellent Communication skills required to navigate discussions with internal and external stakeholders on issues and troubleshooting.
Our current technical environments/Technical Stack & products:
- OS – Unix-RHEL, Windows 2008R2 and above.
- Supply chain products: SCPO (Demand & FF, ESP,IO, S&OP)
- RDBMS – Oracle 11g and above and SQL/PLSQL 2012 and above, Snowflake
- BA tools – Cognos.
- Interface: SFTP, AS2, DMS, JDA connect
- Scripting – Perl, Shell, Python is desirable.
- Scheduling tools knowledge – Control-M is preferred one
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
About Company
Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences.
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