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Sr. Specialist, Technical Sales

Concentrix

2 - 5 years

Gurugram

Posted: 26/07/2025

Job Description

Job Title:

Sr. Specialist, Technical Sales

Job Description

The Sr. Specialist, Technical Sales is responsible for generating new business and fostering growth in existing moderate to complex accounts. This position manages the assessment of customer needs, proposes solutions based on deep technical expertise, and resolves complex issues while expanding sales opportunities. Additionally, he/she/they may provide technical training and guidance to junior staff to support overall sales performance.
  • Attend customer meetings and conduct sales presentations to demonstrate products/services and address client needs
  • Provide technical expertise to support aggressive selling goals and ensure customer satisfaction
  • Prepare moderately complex technical proposals and presentations for sales teams to assist in securing business
  • Identify and analyze customer/client needs to develop strategies that competitively meet those needs
  • Advise customers and sales teams on technical aspects of products/services to align with client objectives
  • Develop and execute trainings utilizing technical expertise to enhance customer understanding of products
  • Follow up consistently on sales opportunities and inquiries to maintain engagement and facilitate decision-making
  • Manage external competitive pressures and objections to retain customers and enhance sales effectiveness

Location:

IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors

Language Requirements:

English (Required)

Time Type:

Full time

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About Company

Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.

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