Sr Specialist HR Shared Services

Title: Sr. Specialist Human Resource Shared Services - US Operations

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

You will be a part of the Human Resources Shared Services (HRSS) team aligned to our Human Resources vertical and will help us in the function that deals with people and people-related areas such as recruiting, learning, training, onboarding, compensation and benefits, performance management, organisation development and culture. A Senior Specialist in HR Shared Services leads and manages a team of members providing centralised HR support, ensuring efficient and effective delivery of HR services, maintaining compliance, and fostering a positive employee experience. They focus on process improvement, data accuracy, and employee satisfaction. 

Location: Bangalore (Hybrid - 3 days from office - Eastern Time Zone)

Your Job:

• Manage the end-to-end employee life cycle of the employees (Hire to Retire)
• Assist in managing HR inquiries and employee requests, ensuring timely and accurate responses.
• Support the HR team in administrative tasks, including data entry, file management, and maintaining employee records.
• Manage Helpdesk as per defined SLAs and metrics
• HR Service Delivery: Oversee daily HR operations, including onboarding, offboarding, and transactional services. 
• Process Improvement: Identify opportunities to streamline HR processes and improve efficiency. 
• Compliance: Ensure adherence to HR policies and legal regulations. 
• Data Accuracy: Maintain the integrity and accuracy of HR data in HR systems. 
• Customer Satisfaction: Address employee queries and ensure a positive employee experience. 
• KPI Management: Monitor and report on key performance indicators (KPIs) for HR Shared Services. 
• Project Management: Lead HR projects and initiatives, such as system upgrades or process redesign. 
• Collaboration: Work with other HR teams, HR Business Partners, and other departments. 
• Continuous Improvement: Identify and implement process improvement initiatives to enhance the HR Shared Services function. 

Other Responsibilities: 

• Strong leadership, communication, and interpersonal skills.
• Experience in HR administration, payroll, benefits, and other HR functions.
• Knowledge of HR policies, procedures, and legal regulations.
• Experience with HR systems and technology.
• Problem-solving and analytical skills.
• Ability to manage multiple priorities and work under pressure.
• Excellent customer service skills.
• Knowledge of HR process improvement methodologies

Required Qualifications:

• Bachelor’s degree in human resources or related field, or equivalent experience. 
• Experience in leading and managing a team. 
• Relevant certifications (e.g., SHRM-CP, SHRM-SCP) may be preferred. 

Years of Experience

• Minimum 8-10 years of relevant experience in HR administration
• Preferably AMS region HRSS (hire-to-retire) experience.

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.