Sr. Quality Service Associate, Device Tech Support
Amazon
5 - 10 years
Bengaluru
Posted: 01/05/2025
Job Description
At this role the associate gets a chance to work on multiple generations of E
- reader devices and will directly contribute to the high quality of the devices.
Key job responsibilities
- Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner.
- Should have understanding of the functionality of the project/product.
Should have the ability to stay connected with changing requirements and documentation.
- Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs.
- Should execute processes to thoroughly test product changes.
- Should have the ability to backtrack and do a root cause analysis of bugs/issues.
A day in the life
A typical day involves executing regression cases , raising bugs, supporting ad
- hoc requests etc.
Also involves interacting with QA for new features, supporting first pass and bug repro.
Contributing ideas and take part in implementing them
About the team
Team contributes to multiple aspect of the quality of E
- reader devices.
Handles multiple parallel releases successfully.
Basic Qualifications
Good Communication Testing Knowledge and experience Good Analytical Skill.
Very good stakeholder management and communication management Team player
Preferred Qualifications
• Strong attention to detail and organizational skills.
• Experience in software testing and managing testing projects.
• Strong judgment and instincts and able to prioritize in complex, fast
- paced environment.
and does not discriminate on the basis of race, national origin, identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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