Sr Project Lead-Cloud & Infra Engg
Birlasoft
5 - 10 years
Noida
Posted: 02/07/2025
Job Description
Area(s) of responsibility
- Lead and manage end-to-end service delivery for assigned projects, ensuring timely and quality outcomes.
- Collaborate with clients to understand their requirements and ensure alignment with project objectives.
- Oversee the planning, execution, and monitoring of projects, including resource allocation and risk management.
- Ensure adherence to SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
- Coordinate with cross-functional teams to resolve issues and ensure seamless service delivery.
- Drive process improvements to enhance efficiency and service quality.
- Prepare and present regular project status reports to stakeholders.
- Manage budgets and ensure cost-effective delivery of services.
- Foster strong client relationships to ensure satisfaction and retention.
About Company
Birlasoft is a global IT services and consulting company that is part of the CK Birla Group. It specializes in digital transformation, enterprise application services, and IT modernization for industries such as manufacturing, life sciences, BFSI, and energy. Birlasoft is known for its strong capabilities in SAP, Oracle, cloud, and analytics, helping clients drive innovation, reduce costs, and improve agility.
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