Sr. Program Manager, AOP (Analytics Ops & Programs)
Amazon
5 - 10 years
Bengaluru, Hyderabad
Posted: 01/05/2025
Job Description
AOP team powers the Data and Insights for ROW (Rest of World) Fulfillment Operations.
Team is responsible for development of large
- scale and business
- critical BI and analytics solutions for Operations.
AOP team broadly works in three areas: a) Build data products to enable Operations decision making and improve Operations performance.
Data products encompass BI/Reporting solutions including development of automated and self
- service reports/dashboards and publishing of business
- critical decks (xBR, Peak, Contingency) as well as Analytics solutions including development of tools and defect attribution bridges; b) Build science artefacts in realm of forecasting, fraud detection, work productivity improvements and other areas to drive Ops performance; c) Drive analytics
- led continuous improvements programs in realm of Ops defect reduction and Cost
- savings.
This role within AOP would directly work with AOP
- leader to:
a) Drive Business Review Standardization across ROW Operations Business Reviews (VP level business reviews)
b) Program manage key BI and Science Initiatives/Programs that are tracked at Director/VP levels
c) Drive Operations Excellence for Analytics through setting up right mechanisms
d) Develop prototypes as well as launch full
- scale solutions incorporating GenAI techniques;
e) Build scalable ways to mine business
- leading insights at scale for ROW operations.
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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