Sr. Mgr. / AGM - Business Operations , Emerging Markets

Job Description

Demand Planning support:

• Collaborate with Country SCM to generate and maintain a 12-month rolling forecast with latest assumptions
• Maintain demand planning systems to reflect latest forecast and alignment with HQ SCM
• Monitoring the MDM tool (including but not limited to creating material request, copy action, extending/updating material, maintaining local code, UPID etc, production planning and material control)
• Collaborate with countries to improve forecasting accuracy and fidelity for each market.

Product Launch

• Coordinate with Countries to ensure accurate and timely Mfg POs for NPL products
• Work with Country marketing and NPL team to finalize the launch timelines for all NPL products
• Drive timely delivery of NPL products by leading the execution of NP Framework and NPLR meetings
• Update and share NP Dashboard with Leadership team at agreed frequency
• Finalize the Budgets for all NPL products in alignment with Country marketing and latest market scenario

Forecasting:

• Achieve consensus for operational demand forecast by facilitating monthly forecast meeting with sales, marketing & finance and get the forecast updated on IBP through country
• Monitoring actual sales to drive continuous improvements in consensus forecasting with marketing and sales
• Update IBP forecasts basis relevant market intelligence information on pricing, promotion, market penetration
• Use statistical modelling to review the resulting statistical forecast model
• Apply error analysis techniques to improve forecasting, update best fit statistical model to generate accurate base forecast.

Supply Planning, Inventory Management and Budgeting:

• Monitor manufacturing, supply and delivery vs plans, and follow up to ensure objectives are met
• Align & implement critical decisions for identified risks, opportunities & associated mitigation/action plans
• Lead budget planning for key products and ensure accurate budgeting in line with sales and supplies
• Oversee Budget vs LE performance and trigger tactical plans execution at HQ SCM and Country levels
• Drive LSL, slow moving and excess inventory liquidation plans through Countries to minimize write off impact
• Drive effective collaboration within Countries and HQ cross-functional teams (SCM/ Logistics/ PPMC/ NPL/ etc) to ensure consistent supplies of key products on OTIF basis.
• Define, review, and improve performance on key operational KPIs like Budget vs. LE% supplies, OTIF, Forecast Accuracy, Inventory Days, Sales Gap analysis, Full Kitting, Write-off analysis, R vs C vs A, etc
• Drive relevant SCM and operations execution meetings with countries
• Assess stock prioritization, pull forward and deferral request based on demand movements
• Prepare Dashboard & MIS for monthly updates/ meetings with Leadership team
• Share shipment modes and work with country and SCM team to reduce air shipments wherever possible.
• Participate in identifying products for AVD to mitigate OOS risks for key items, control costs, and maintain market competitiveness.
• Review safety stock levels and provide recommendations after discussions with countries, considering market demand fluctuations, new opportunities, and order trends.

Functional/Technical Skills or Industry Experience

• Relevant qualification in Business Operations & Supply Chain Management or Logistics
• 10+ years of experience in an SCM function like Demand Planning/ Supply Planning / Project Management / Business Operations
• Previous exposure on working with statistical forecast is a plus
• Exposure to SCM and S&OP is a must
• Experience in the FMCG/Pharmaceutical industries is essential
• Strong knowledge of exports/imports is essential
• Good working knowledge with ERP systems (SAP) and forecasting tools