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Sr. Manager-App&Sft Test_DES

Sutherland

5 - 10 years

Hyderabad

Posted: 16/10/2025

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Job Description

Company Description

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle

Job Description

15+ yrs experience
1. Experience in project management handling a team of 20+
2. Experienced in status reporting with both internal and clients
3. Should understand operational metrics, track and improve as per the targets set
4. Drive team competency improvement initiatives
5. Work with clients closely and identify key risk areas, put a mitigation plan and resolve the same
6. Work with product team to collaborate and improve the product features

Qualifications

Any Graduation or B.Tech

Additional Information

All your information will be kept confidential according to EEO guidelines.

Privacy Policy

About Company

Sutherland is a global digital transformation and business process outsourcing (BPO) firm, founded in 1986 and headquartered in Rochester, New York. With a workforce of over 40,000 professionals across more than 60 delivery centers worldwide, Sutherland combines advanced technologies—like AI, automation, analytics, and cloud engineering—with process excellence to streamline operations and improve customer experiences. They offer a comprehensive “as-a-service” suite including digital CX, contact center, back-office outsourcing (finance, HR, healthcare, insurance), and specialized industry solutions for sectors such as banking, telecom, retail, and logistics. Sutherland emphasizes measurable outcomes and performance-based contracts, partnering with Fortune 500 clients to deliver scalable digital solutions, secure remote platforms like Sutherland Anywhere®, and proprietary AI tools that empower data-driven decisions, efficiency, and innovation.

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