Sr Manager-Admin

Area(s) of responsibility

Role & responsibilities:

Facilities & Infrastructure Management

• Provide overall leadership for facility operations, including office infrastructure, utilities, maintenance, housekeeping, and space management.
• Oversee vendor contracts and SLAs related to facilities, security, housekeeping, transport, cafeteria, and technical services.
• Drive preventive and corrective maintenance programs to ensure uninterrupted operations.

Security, Safety & Compliance

• Ensure compliance with SEZ, statutory, safety, fire, and environmental regulations.
• Lead security governance, access controls, CCTV, visitor management, and incident response.
• Own risk registers, audits, and corrective action tracking for admin and facilities risks.

Workplace Operations & Employee Experience

• Enable a productive, safe, and engaging workplace environment for employees and leadership.
• Partner with HR, IT, and Business Leaders on workplace initiatives, expansions, and relocations.
• Act as the single‑point escalation owner for critical admin and infrastructure issues.

Governance, Documentation & Data Management, ISO audits

• Ensure adherence to records retention, data disposal, and documentation policies.
• Maintain updated SOPs, compliance documents, risk registers, and audit trails.
• Lead governance forums and reviews related to administration and facilities.

Employee Transportation Management

• Ensure seamless employee transportation services, including daily commute, airport transfers, and transportation for leadership, clients, and guests.
• Manage end‑to‑end transportation vendor operations, including onboarding, SLA management, statutory compliances, and service quality.
• Oversee transportation MIS, Validate and approve transportation invoices, ensuring accuracy and adherence to contractual and financial controls.
• Demonstrate strong working knowledge of Employee Transportation Systems (ETS) and digital commute platforms such as Move Insync, Smart Commute, or equivalent tools.
• Ensure transportation operations comply with safety standards, statutory requirements, and organizational policies

Electro‑Mechanical (E&M) Operations & Business Continuity

• Ensure 100% uptime of critical electro‑mechanical infrastructure to support uninterrupted business operations.
• Oversee operation and maintenance of critical electrical and mechanical equipment, including DG sets, UPS, transformers, AC units, LT/HT panels, and allied infrastructure.

Key Interfaces

• Internal: HR, IT, Finance, Legal, Security, Business Leadership
• External: Vendors, Service Providers, Government & Regulatory Authorities, Auditors