Sr. Manager – HR & Operations

About Us

eZone Staffing LLC is a leading staffing and recruiting firm specializing in connecting top-tier talent with exceptional companies across various industries, including IT, Engineering, Healthcare, Finance, and more. With a strong reputation for delivering high-quality candidates, we help businesses build world-class teams efficiently.

Role Overview

We are looking for a dynamic and experienced Sr. Manager - HR & Operations to oversee and optimize our HR and operational functions. This individual will play a critical role in talent acquisition, compliance, employee engagement, day to day office operations and streamlining operational processes to enhance business efficiency.

Key Responsibilities

HR Leadership & Strategy

• Develop and implement HR policies, procedures, and best practices tailored for the staffing and recruiting industry.
• Oversee end-to-end recruitment, onboarding, and retention strategies to maintain a high-performing team.
• Manage employee relations, ensuring compliance with Indian labor laws and staffing industry standards.

Talent Acquisition & Workforce Management

• Collaborate with recruiters and hiring managers to attract top-tier talent for both internal and client-facing roles.
• Monitor and improve the hiring process, ensuring alignment with client demands and market trends.
• Maintain strong relationships with external stakeholders and hiring partners.

Operations & Compliance

• Ensure compliance with Indian employment regulations and background checks.
• Streamline HR operations, including payroll, benefits administration, and performance management.
• Optimize operational workflows to improve efficiency and reduce turnaround time for placements.

Performance Management & Employee Engagement

• Drive a performance-based culture by implementing KPI-driven evaluation processes.
• Lead training and development initiatives to upskill employees and improve team effectiveness.
• Foster a positive work culture by organizing employee engagement programs and retention strategies.

Process Improvement & Technology Integration

• Implement HR technology and ATS (Applicant Tracking Systems) to enhance hiring efficiency.
• Identify process gaps and introduce automation to improve workforce productivity.
• Analyze HR and operational metrics to drive data-informed decisions.

Qualifications & Requirements

Bachelors/Masters degree in HR, Business Administration, or related field.

8+ years of experience in HR & Operations, preferably in the staffing & recruiting industry (USA & Canada focus preferred).

Strong knowledge of Indian labor laws, employment regulations, and compliance standards .

Proven track record in scaling recruitment operations and improving HR processes .

Experience with HRMS, ATS, payroll systems, and workforce management tools .

Exceptional leadership, communication, and problem-solving skills.

Ability to work in a fast-paced, high-growth environment and adapt to market changes.

Why Join Us?

Competitive Salary

Opportunity to work with a growing and dynamic team

Leadership role with decision-making authority

Collaborative and innovative work environment