Sr. Manager

Responsibilities

1. Strategic Leadership:
• Ensure adherence to All-boarding onboarding/offboarding framework, policy and procedures.
• Partner with client All-boarding lead to ensure changes in All-boarding framework, policy and process are cascaded to teams on a timely basis
2. Operational Oversight:
• Manage the end-to-end onboarding and exit processes for new and departing employees.
• Oversee background verification (BGC) processes in coordination with third-party vendors.
• Ensure timely and accurate employee data entry and record management in HR systems
3. Compliance and Quality Assurance:
• Ensure the team drives adherence to internal policies, labor laws, and data privacy regulations (e.g., GDPR).
• Drive audits, data quality checks, and SOP governance for employee lifecycle operations.
4. Team Development:
• Build and nurture high-performing teams through training, mentorship, and engagement initiatives.
• Conduct regular performance reviews and provide constructive feedback.
5. Stakeholder Management:
• Collaborate with HRBPs, IT, Finance, and Facilities for cross-functional onboarding/offboarding support.
• Manage external vendors for BGC and documentation services. Provide insights and recommendations to support business objectives.
• Drive regular governance with client All-boarding lead provide visibility and discuss performance to SLAs
• Participate in transformation and other governance forums and provide inputs as required.
6. Process Excellence:
• Identify transformation initiatives, improvement opportunities to enhance All boarding accuracy, compliance, and efficiency.
• Partner with client All-boarding Lead and transformation lead to drive transformation initiatives
• Implement and partner with client and internal teams to implement process improvements to enhance operational efficiency.

Qualifications

Minimum Requirements:

• Bachelors degree in business, HR, or a related field (MBA/PGDM preferred).
• Relevant years of experience in HR operations or shared services, with Relevant years in a leadership role.
• Hands-on experience with onboarding, offboarding, employee data management, and BGC.

Preferred Qualifications:

• Familiarity with HR systems like Workday, SAP SuccessFactors, Oracle HCM, etc.
• Strong understanding of compliance and labor regulations.
• Experience in managing third-party vendors and global HR operations.

Key Skills and Attributes:

• Strong leadership and team management abilities.
• Excellent communication and stakeholder engagement skills.
• High attention to detail and process orientation.
• Ability to work in a fast-paced, global environment..
• Flexibility to work across global teams and time zones.