Sr Manager Accounts Payable

The AP Senior Manager is responsible for overseeing the end-to-end accounts payable process, with a focus on managing the relationship and performance of an outsourced service provider. This role ensures operational excellence, compliance, and continuous improvement through a robust governance framework.

Key Responsibilities:

Operational Oversight:

• Manage the outsourced AP provider to ensure timely and accurate invoice processing, payments, and issue resolution.
• Monitor service level agreements (SLAs), key performance indicators (KPIs), and compliance with contractual obligations.
• Serve as the primary point of contact between internal stakeholders and the outsourcing partner.

Establish and maintain a formal governance structure including:

• Regular operational reviews (weekly/monthly) to assess performance and address issues.
• Quarterly strategic reviews to evaluate service delivery, innovation, and alignment with business goals.
• Escalation protocols for resolving service disruptions or compliance concerns.
• Change management processes for system updates, policy changes, or scope adjustments.

Financial Controls & Compliance:

• Ensure adherence to internal controls, SOX compliance, and audit requirements.
• Oversee AP reconciliations, accruals, and month-end close activities.

Process Improvement & Automation:

• Drive continuous improvement initiatives with the outsourcing provider.
• Identify opportunities for automation and digital transformation.

Stakeholder Engagement:

• Partner with internal departments (e.g., Procurement, Treasury, Finance, Business team) to ensure alignment and resolve issues.
• Communicate effectively with senior leadership on AP performance, risks, and strategic initiatives.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field.
• 10+ years of AP experience, with 3+ years in leadership.
• Strong understanding of AP processes, ERP systems and governance frameworks.
• Proven ability to manage vendor relationships and drive performance.
• Excellent communication, leadership, and analytical skills.

Preferred Qualifications Include:

• Fortrea may consider relevant and equivalent experience in lieu of educational requirements.

Physical Demands/Work Environment:

• Remote-Based, as requested by the line manager.

Learn more about our EEO & Accommodations request here.