Sr Lead SME - Observability

- Decomposing business processes into observability requirements
- Develop dashboards for critical business processes leveraging Dynatrace dashboards and/or Dynatrace Business Events on SaaS
- Define and implement the observability strategy and roadmap, aligned with the business objectives and the IT architecture vision.
- Design and develop observability solutions using industry best practices and standards
- Provide technical leadership and guidance to the performance monitoring engineers, ensuring the quality and consistency of the observability solutions. This is while executing hands-on and having responsibility for delivery.
- Collaborate with the business partners and IT stakeholders, such as application owners, developers, operations, security, and governance teams, to understand their observability needs and requirements, and provide them with the appropriate solutions and tools.
- Evaluate and recommend new and emerging observability technologies and tools and conduct proof of concepts and pilots to assess their feasibility and value.
- Establish and enforce observability standards, policies, and best practices across the enterprise, and ensure compliance with the regulatory and security requirements.
- Provide observability training, coaching, and mentoring to the IT staff, and promote the observability culture and mindset across the organization.
- Analyze and report on the observability metrics and KPIs and identify opportunities for improvement and optimization.

Required Skills

- At least 3 years of experience in Dynatrace observability at the Engineering/Architect level.
- Deep expertise and hands-on experience in observability and monitoring technologies and tools, such as Dynatrace, Splunk, and SolarWinds
- 3+ years- experience leveraging Dynatrace SaaS, DQL, and Logs on Grail
- Expert in developing monitoring dashboards
- Experienced at developing Dynatrace dashboards for business processes, preferably leveraging Dynatrace Business Events
- Experience in designing and implementing observability solutions for complex, distributed, systems and applications.
- Must have strong automation/scripting skills
- Expertise in enterprise architecture and familiarity with key design patterns and paradigms.
- Experience in working with DevOps, CI/CD, and agile methodologies.
- Excellent communication, collaboration, and problem-solving skills.
- Proficient in developing and maintaining technical documentation, runbooks, and procedures
- Ability to work independently and as part of a team.

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