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SR LEAD CONSULTANT-SAP CUSTOMER SERVICE

Birlasoft

5 - 10 years

Pune

Posted: 05/09/2025

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Job Description

About Birlasoft:

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

About the Job – We are looking for SAP Customer service LEAD Consultant.
Educational Background – Any Graduate.
Experience- 7 + years.
Location-Pune/Bangalore/Noida/Mumbai/Chennai/Hyderabad.
A•    Minimum of 7+ years’ experience in SAP CS and SD module implementation and support.
•    Strong knowledge of business processes in customer service, sales, and distribution domains.
•    Proficiency in SAP configuration, customization, and integration with other modules (e.g., MM, FI, CO, PP).
•    Experience with end-to-end SAP project life cycle: blueprinting, realization, testing, deployment, and support.
•    Excellent analytical, problem-solving, and communication skills.
•    Ability to work independently and as part of a cross-functional team.
•    Certification in SAP SD and/or CS modules is highly preferred.
•    Experience with S/4HANA or SAP Fiori is an asset.

About Company

Birlasoft is a global IT services and consulting company that is part of the CK Birla Group. It specializes in digital transformation, enterprise application services, and IT modernization for industries such as manufacturing, life sciences, BFSI, and energy. Birlasoft is known for its strong capabilities in SAP, Oracle, cloud, and analytics, helping clients drive innovation, reduce costs, and improve agility.

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