Sr Lead Business Consultant

Sr. OCM Lead Consultant

Job Title: OCM Lead Consultant

Job Summary: The OCM Lead is responsible for the change management and training activities associated with an enterprise-wide transformation for our clients that may include ERP/HRIS implementation and/or managing transitions. T

Key Responsibilities:
•    Develop and implement a structured change management plan covering change management, training, and communications to ensure consistency in adopting change across the organization.
•    Identify potential points of resistance to change and develop strategies to reduce resistance, addressing doubts and uncertainties to foster positive acceptance of change.
•    Create specific change management plans for training and orientation of employees, leading to minimal resistance and maximum utilization of new initiatives.
•    Strong ability to conduct change impact analysis in order to tailor change interventions for stakeholder groups that require assistance in adopting future new ways of working
•    Lead and develop stakeholder maps to understand client audience landscape in a coherent fashion
•    Mobilize and activate change agent networks as required for accelerating adoption of new transformations for clients experiencing high impact and high volume of change
•    Ability to scale and pivot as needed to maintain dynamic organizational change strategy execution
•    Develop a role-based training plan using a proven content development approach.
•    Collaborate with client resources to develop detailed training schedules and participant lists, and work closely with the Training/Learning lead to develop a feasible training plan.
•    Monitor and provide frequent status updates on change management and training activities.
•    Experience working in global teams, with offshore (India) team members as well as global client stakeholders is preferred
•    Accountable for a large scale OCM team comprising of junior and mid/senior level consultants
•    Ability to reference best practices in Change Management, and include techniques, tactics and interventions as needed in Change Strategies, integrating communications and training plans to provide a holistic end user experience for clients experiencing high impacts from transformations
Requirements:
•    5-10 years of change management experience, preferably with large-scale organizational change efforts. Digital Transformation implementations experience is a plus.
•    A solid understanding of how people go through change and the change process. Experience with ADKAR and PROSCI certification is a plus. CCMP credentials is nice to have.
•    Understanding of phases and project management approaches of a software implementation project lifecycle, including SDLC, waterfall, Agile
•    Exceptional written and verbal communication skills, along with excellent active listening skills.
•    Strong analytic, problem-solving, and decision-making skills.
•    Ability to work effectively at all levels in an organization and work with and through others.
•    Ability to influence others and move toward a common vision or goal