Sr. IT Ops Engineer - HPC

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What’s the role

This opportunity is ideal for those passionate about enhancing IT operational services. As a Senior IT Operations Engineer - HPC, you will be accountable for the end-to-end operations of digital landscapes and daily application services. This role will not only develop your skills but also help IDT drive key shifts to boost Shell's competitiveness and adaptability, especially as the energy sector transitions to cleaner energy forms. You will be part of the HPC team, under the Subsurface & Wells Service and Operations (SOM), focuses on delivering differentiated IT services securely, reliably, and affordably, enabling business value in collaboration with Projects & Technology at Shell.

What you’ll be doing

• End-to-end responsible for the operations of HPC landscape and delivery of day-to-day E2E application services according to the agreed Service Levels and/or Operate Level Agreements

• Day-to-day service integrator (end-to-end) to ensure application landscapes remain compliant

• Drive incident/problem resolution by assisting in key operational activities in terms of delivery, fixes and supportability with operations staff and/suppliers, and ensure that regulatory and compliance controls are embedded in landscape operations and assist with evidence collection

• Operational readiness activities of enhancements and project solutions, including analyzing and understanding business functional and non-functional requirements

• Comply with the relevant information security, IT controls and legal and regulatory requirements

• Identify systemic issues on landscapes, supporting the drive towards continuous improvements 

What you bring

• 9-12 years of total experience in IT Service Operations

• At least 8 years of experience in HPC/Supercomputing

• Strong skills in Linux environment, with preferred experience in storage solutions and InfiniBand

• Proven ability to work within interconnected enterprise landscapes

• Experience in Cloud, GPU computing, and Networking Technology is advantageous

• ITIL Certification is a plus

• Excellent communication, influencing, negotiation, and presentation skills across all levels of the Business and IT hierarchy

• Demonstrated ability to deliver SLA commitments through collaboration across organizational boundaries, including ecosystem partners (suppliers, IT team members, business leaders, and team members)

• Strong interpersonal skills and confidence in engaging with Business stakeholders

• Good understanding of the software engineering life cycle for development and the concepts and practices required to implement effective information systems

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology, trends, and practices.

• Collaborate with experienced colleagues with unique expertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.

• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents.

• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and

• international teams.

• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

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Shell in India

Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalisation, and business operations.

Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country.

Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities.

Shell owns and operates a LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and a LNG truck-loading unit that plays a crucial role in helping meet India’s growing demand for gas across sectors. In 2022, Shell acquired Sprng Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Sprng is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure.

Our three capability centres across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector.

We are committed to positively contributing to the communities in which we operate through programmes on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar.

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