Sr. Human Resource Specialist - Global

Job Purpose:

As the Senior HR Generalist, Global, you will play a pivotal role in managing end-to-end HR operations for both the India and US teams within a SaaS-based, high-growth environment. This role requires strong expertise in US HR processes, including US payroll, 401(k), benefits administration, and US compliance, along with experience supporting a technology/SaaS workforce. You will collaborate closely with leadership to build a productive, inclusive, and high-performing workplace.

Key Responsibilities:

Onboarding

• Facilitate onboarding for India and US employees by preparing all pre- and post-joining documents.
• Conduct new hire orientation and ensure seamless integration into the organization.
• Manage enrollment in medical insurance, PF, and 401(k), and other global benefit programs.

Employee Record & File Management

• Maintain accurate employee records: contracts, master files, annual review letters, and HRMS updates.
• Support legal teams in breach-of-contract cases or compliance concerns.

Employee Engagement

• Lead global engagement activities tailored for a SaaS workforce.
• Administer employee benefits programs (India + US), including health insurance, retirement plans, 401(k), and wellness benefits.
• Guide benefit utilization, claims, and employee queries.

Strategic Partnership

• Work closely with global leadership to align HR strategy with business goals in a fast-paced SaaS organizational setup.
• Support workforce planning, employee development, and retention initiatives.

Recruitment

• Partner with hiring managers to fulfill talent needs across departments, including CXO-level roles.
• Support hiring for SaaS/technology positions, ensuring strong cultural and role fit.

Performance Management

• Manage end-to-end performance cycles for India and US teams.
• Drive feedback mechanisms, ensure timely documentation, and maintain HR systems.

HR Policy & Compliance

• Ensure compliance with US Federal, India Federal, and Haryana State employment laws.
• Update and implement policies relevant to global SaaS operations.

HR Analytics

• Use HR data to identify trends, forecast workforce needs, and support strategic decisions.
• Develop dashboards and reports for leadership.

Offboarding

• Drive smooth offboarding for global employees.
• Manage removal from health insurance, 401(k) plans, and coordinate full and final settlements.

Qualifications:

• Masters degree in HR.
• 810 years of progressive HR experience, preferably in a SaaS or technology organization.
• Mandatory: Experience working with US HR processes (payroll basics, benefits, 401(k), US compliance & employee documentation).
• Minimum 35 years in a strategic HRBP or senior HR generalist role.
• Strong understanding of US Federal labor laws, Indian labor laws, and state-specific regulations.
• Excellent Excel (VLOOKUP, sorting, filtering) and PowerPoint skills.
• Strong analytical and HRIS/ATS experience (preferably SaaS HR tools).
• Ability to manage sensitive information with discretion.
• Outstanding communication and stakeholder management skills.
• Experience managing background checks and reference checks for senior-level (CXO) roles.
• Experience working in dynamic, fast-paced, global environments.