Sr Facility Manager
TaskUs
5 - 10 years
Mumbai
Posted: 02/08/2025
Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Job Summary
The Senior Facility Manager will be responsible for overseeing all facility-related operations, ensuring a safe, efficient, and well-maintained workplace. The ideal candidate should have experience managing large-scale facilities, vendor and stakeholder management, audits, and team leadership.
Key Responsibilities
Oversee day-to-day facility operations including housekeeping, security, transport, pantry, and engineering services.
Manage vendor contracts, service-level agreements (SLAs), and ensure compliance with regulatory and safety standards.
Conduct regular audits (ISO, fire, EHS) and coordinate preventive and corrective maintenance schedules.
Lead a team of facility executives/supervisors across multiple sites or a large campus.
Plan and control facility budgets, cost optimization strategies, and infrastructure improvements.
Ensure a smooth functioning of business continuity infrastructure like UPS, HVAC, access controls, and CCTV.
Maintain compliance with local laws, health & safety regulations, and environmental standards.
Coordinate with business heads for space planning, events, and special projects.
Key Requirements
Bachelor's degree in Facility Management, Engineering, or related field.
12+ years of experience in facility operations, preferably in a BPO or IT environment.
Proven track record in managing large facilities (minimum 3–5 lakh sq. ft).
Strong leadership and people management skills.
Experience in vendor and contract management.
Familiarity with safety protocols and audit processes (ISO, OSHA, etc.)
Excellent communication and stakeholder management.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
About Company
TaskUs offers outsourced customer support and business process services across industries like tech, e-commerce, and fintech. The company emphasizes delivering exceptional customer experiences through scalable solutions, backed by a positive, employee-centric culture.
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