Sr Facility Executive - Soft Services
JLL
3 - 7 years
Bengaluru
Posted: 22/11/2024
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Title: Senior Soft Services Executive
Job Description: JLL is seeking a Soft Services resource to join our Facilities Management team. This role focuses on delivering hospitality-like facility management services to ensure functionality, comfort, safety, and efficiency of our clients' workplaces.
Location - Bangalore
Key Responsibilities:
Vendor Management
- Coordinate with service providers for housekeeping, janitorial, pest control, and waste management
- Oversee vendor performance and ensure adherence to service-level agreements (SLAs)
- Conduct regular inspections and audits of vendor-provided services
Operational Support
- Assist in scheduling and overseeing daily operations, including cleaning and maintenance tasks
- Ensure proper upkeep of furniture, fixtures, and other soft assets
- Maintain and update records related to soft services activities
Customer Service
- Respond promptly to tenant and occupant requests regarding facility-related soft services
- Ensure high-quality resolution of issues to maintain a positive tenant experience
Health and Safety Compliance
- Ensure all soft services comply with health, safety, and environmental standards
- Conduct safety audits and inspections to minimize workplace hazards
Budget Management
- Assist in budgeting and cost control for soft services
- Track expenses and identify areas for cost savings or efficiency improvements
Team Support
- Supervise and guide janitorial or maintenance staff, if applicable
- Support the Facility Manager with administrative tasks, reporting, and documentation
Reporting and Documentation
- Generate regular reports on soft service metrics, service quality, and vendor performance
- Maintain accurate records for auditing and compliance purposes
Qualifications:
- Bachelor's degree in Facility Management, IHM, or related field
- 3-7 years of experience in facilities management or soft services coordination
- Strong organizational and communication skills
- Proficiency in Microsoft Office Suite and facility management software
- Knowledge of health and safety regulations in workplace environments
Join JLL and help create safe, productive spaces that exceed employee and guest expectations while increasing operational efficiency.
Location:
On-site –Bengaluru, KAIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
About Company
Jones Lang Lasalle (JLL) is a professional services firm specializing in real estate and investment management. JLL provides services like property leasing, asset management, and project management across industries, focusing on sustainable real estate solutions and digital transformation.
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