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Sr. Engagement Manager

Capgemini

12 - 20 years

Noida

Posted: 23/08/2025

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Primary ResponsibilitiesTeam HandlingHandle a team of 100 – 200-member team, including SMEs, leads and managersEffectively monitor the team's performanceMentor team and middle management in complex and business situationsShould be to strategically plan team structures for better business outcomesTrack team's performance through intelligent reportingResolve team’s issues in a timely manner and motivate team to deliver in a highly complex and dynamic environmentShould be able to convey leadership messagingGrowth centric approach and continue to do account miningShould be in position to manage P&L for the manage accountAble to work in complex environments and should be able to multitaskPrepare executive dashboards for monthly and client reportingBe able to prepare and run presentations in boardroom, Executive presenceTrack and report Risk and Compliance matters promptlyExcellent leadership, facilitation and conflict resolutionExcellent in logical and reasoning skills, ability to analyse the requirementsBe innovative, open minded and progressive in thinkingCan coordinate and do follow ups with stakeholders and the executive levelExcellent communication skills, both written and verbalProvide extended support to our Sales and Solutions teams in new business dealsRespond to RFP/RFIsShould be a competent user of MS Office including Word, Excel, PowerPoint, SharePoint, Teams and OutlookUnderstands the business use of automations methodologies like – RPA/AI/Gen AIRequired Skills12 - 20 years’ experience in the P&C Auto US insurance industryShould have managed and have good knowledge of the P&C Insurance incl. Auto value chain and its sub processes including and not limited to –Triaging Process, Underwriting Support and Policy quote generation, Policy Amendments, Claims Processing, Compliance, Data Analysis and ReportingProcess Improvement: Identified opportunities for process enhancements within policy administration workflows, implementing innovative solutions to improve efficiency and accuracy leveraging new technologiesAbility to multitask and handle multiple work typesAbility to adapt quickly in a fast-paced, ever-changing environmentExperience working with customers digitallyGood understanding of business financeExcellent time management skillsSuperior and demonstrated ability to communicate clearly, professionally, and effectively in writingAbility to apply initiative and judgment to define and perform complex tasks and see the bigger pictureExcellent team player; proven ability to apply innovative ideas and critical thinking

Skills (competencies)
Abstract ThinkingActive ListeningAgile (Software Development Framework)Analytical ThinkingBacklog GroomingBusiness Architecture ModelingBusiness Process Modeling (e.g. BPMN)Change ManagementCoachingCollaborationCommercial AcumenConceptual Data ModelingConflict ManagementConfluenceCritical ThinkingCxO ConversationsData AnalysisData Requirements ManagementDecision-MakingEmotional IntelligenceEnterprise Architecture ModellingFacilitationFunctional IT Architecture ModellingGiving FeedbackGoogle Cloud Platform (GCP) (Cloud Platform)InfluencingInnovationJiraMediationMentoringMicrosoft OfficeMotivationNegotiationNetworkingPower BIPresentation skillsPrioritizationProblem SolvingProject GovernanceProject ManagementProject PlanningQlikRelationship-BuildingRequirements GatheringRisk ManagementScope ManagementSQLStakeholder ManagementStory Mapping StorytellingStrategic ManagementStrategic tThinkingSWOT AnalysisSystems Requirement Analysis (or Management)TableauTrusted AdvisorUI-Design / WireframingUMLUser JourneyUser ResearchVerbal CommunicationWritten CommunicationCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

About Company

Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.

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