Sr Director of Software Engineering - Marketing Automation Platform

Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together.

As a Senior Director of Software Engineering at JPMorgan Chase within the Consumer & Community Banking's Marketing Automation Platform function, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. As leader in this function you will drive the development and optimization of technology solutions that support automated marketing processes, ensuring they are scalable, secure, and aligned with business objectives. They would also lead a team of engineers to integrate these platforms with existing systems, enhance data analytics capabilities, and continuously improve the user experience for marketing teams.

Job responsibilities

• Develop and execute the software engineering strategy with a focus on AI technologies.
• Collaborate with executive leadership to align AI initiatives with business goals. 
• Lead the design, development, and deployment of AI-driven software solutions. Identify emerging trends and technologies in AI to ensure the company remains at the forefront of innovation.
• Provide hands-on technical guidance and mentorship to the engineering team. Ensure the use of best practices in software development, including code quality, testing, and documentation.
• Build, lead, and inspire a high-performing team of software engineers.  Foster a culture of collaboration, innovation, and continuous improvement.
• Conduct performance evaluations, provide feedback, and support professional development. Oversee the planning, execution, and delivery of AI projects within scope, budget, and timeline.
• Manage project risks and implement mitigation strategies.
• Ensure effective communication and collaboration across cross-functional teams.
• Collaborate with product management, data science, and other departments to define project requirements and deliverables.
• Present technical concepts and project updates to stakeholders and executive leadership. Act as a subject matter expert in AI technologies and represent the company at industry events and conferences.
• Champions the firm’s culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on Java concepts and 10+ years applied experience. In addition,  5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Proven experience in experience in software engineering, with a focus on AI technologies. Strong hands-on engineering SME with a focus on AI technologies. Strong hands-on development skills in Python and experience with AI frameworks (e.g., LangChain, TensorFlow, PyTorch).
• Proven experience in a leadership role, managing and mentoring cross functional engineering teams.
• Deep understanding of machine learning algorithms, data structures, and software architecture.
• Excellent problem-solving skills and the ability to think strategically and analytically.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and DevOps practices 
• Experience with hiring, developing, and recognizing talent
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills

• Familiarity with Agile methodologies and version control systems like Git.

• Experience in organizing and leading developer events and workshops.