Sr. DevOps Engineer

Senior DevOps Engineer (Platform / SRE / AWS)

(Platform / DevOps / SRE / AWS / Infrastructure)

Location: Pune, India (On-site)

Type: Full-Time

Experience: 5 - 9 years

Dispatch Network is building the most efficient last-mile network in India from the ground up using technology and AI-powered optimization to drive efficiency and earnings for delivery partners. We operate across food delivery, quick commerce, grocery, ecommerce, and pharma serving both B2B clients and B2C consumers.

Our systems power real-time movement of thousands of riders across cities connecting orders, people, and places with near-zero latency.

As we move from pilots to national scale, platform reliability, automation, and observability become first-class problems. This role exists to own that layer.

This is a pure Senior DevOps / SRE role focused on platform reliability and infrastructure engineering.

You will:

• Build and operate the systems that keep Dispatch running reliably at scale
• Own infrastructure-as-code, deployment pipelines, and service observability
• Drive automation, resilience, and operational excellence across environments

Split:

• 90% Platform / DevOps / SRE
• 10% Infra tooling / automation scripting (Bash where needed)

Infrastructure & Automation

• Design and manage AWS infrastructure using Terraform (ECS, RDS, Redis, Kafka, networking, IAM).
• Own service deployment patterns on ECS / Fargate.
• Build safe, repeatable environments (dev, staging, prod).
• Manage VPC architecture, service discovery, secrets, and access controls.

Reliability & Operations

• Define and implement SLIs, SLOs, and error budgets.
• Build alerting and incident response playbooks.
• Improve system resilience against:
• Service crashes
• Network failures
• Dependency latency
• Traffic spikes
• Lead incident response and postmortems.
• Reduce MTTR through automation and tooling.

Observability

• Implement structured logging, metrics, and distributed tracing.
• Instrument services and infrastructure for performance and reliability visibility.
• Own dashboards and alerts for critical systems.

CI/CD & Release Engineering

• Build and maintain CI/CD pipelines.
• Improve deployment safety (rollbacks, canaries, blue-green where needed).
• Standardize build and release workflows.
• Enable high deployment velocity with operational safety.

Platform Tooling & Automation

• Build internal tools for infra lifecycle management, cost monitoring, and scaling.
• Automate provisioning, scaling, and recovery workflows.
• Write Go / scripting utilities where infra meets runtime systems.

• Work with backend and platform teams to:
• Ensure services are production-ready and observable.
• Improve deployment patterns and runtime configurations.
• Reduce operational risk in service design.
• Provide reliability and scalability input during architecture reviews.

• 5 - 9 years of experience in DevOps, SRE, or platform engineering roles.
• Strong hands-on experience with AWS (ECS/Fargate, RDS, networking, IAM).
• Solid experience with Terraform in production systems.
• Strong understanding of Linux, containers, and networking basics.
• Proficiency in Go for automation, tooling, or infra services.
• Experience running Redis, Kafka, Postgres in real systems.
• Strong debugging and incident-handling mindset.

• Comfort owning systems end-to-end.
• Ability to reason about failure modes, not just happy paths.
• Bias toward automation over manual operations.

• Experience defining SLOs and alerting strategies.
• Experience with high-throughput or real-time systems.
• Exposure to geo-distributed systems or event-driven architectures.
• Experience building internal developer platforms or golden paths.

• Dispatch is past the just write services phase.
• Reliability, scale, and operational excellence are now critical.
• This role ensures platform stability and backend velocity as the network scales nationally.

• Platform Lead / Senior SRE
• Staff-level ownership of reliability and infra architecture
• Transition into Infrastructure Architect or SRE Lead roles