Sr. Delivery Manager - Hybrid Cloud

What success looks like in this role:

• Managed Service Delivery

  • Full fidelity responsibility and management for multiple service lines (Hybrid Cloud, Dev/Sec Ops, Compute, Storage, Network, Database, Datacenter, Data Compliance, Disaster Recovery, Mainframe)

  • Manages the delivery and implementation of a broad range of services through the full engagement lifecycle.

  • Consistently achieves or exceeds engagement revenue, margin, service level objectives and quality targets.

  • Meet and exceed SLA performance metrics

  • Vendor relations

• Resource Management

  • Validates that the level of staff proposed, the source of staff, and their skill levels are in line with the contractual, financial, and solution requirements

  • Validates that all non-people resources required for service delivery are in line with contractual, financial and solution requirements and that Procurement has a plan in place to procure these resources

  • Produces a gap analysis related to resources and documents risks and contingency plans

  • Assures all people and non-people resources are in place for steady state operations.

• Deal Review Consulting

  • Consults with bid management/account management and reviews project proposals, contracts and other documents to determine goals, time frames, funding limitations, and procedures for accomplishing project, staffing requirements and allotment of resources.

  • Participates deal review sessions to assure that all stakeholders in the project, including the client, have a common understanding of the terms and conditions (including commercial, solution, pricing/costing and resources) of the project

#LI-SP2

You will be successful in this role if you have:

You will be successful in this role if you have:

Skills, Experience & Qualifications:

• Progressive experience within a managed services business

• Average 15+ years of professional service experience managing a service line.

• Bachelor’s degree in Information Technology, Computer Science, Business Management/Administration or advanced degree in related discipline or relevant experience

• Cloud Certifications preferred

• Active participation in professional associations, industry roundtables, etc.

• Advanced analytical, problem solving, negotiation and organizational skills

• Deals with Ambiguity

• Advanced priority setting and delegation skills for large program teams

• Experience managing third party suppliers

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.