Sr Data Analyst - Clinical

Role: Sr Data Analyst - CDM

Experience: 8 to 11 Years

Current & Preference Location: Hyderabad

For Sr Data Analyst: They should understand the protocol requirements and translate into requirements. Should have client facing experience and very good communication skills.

• Lead configuration for EDC/CDM software products; translate customer needs and meet customer requirements
• Adhere to or educate on best practices for implementing the software
• Author, adapt, or agree on specifications based upon client requirements. This can include functional test cases for use in configuring and developing solutions
• Mentor/Train new team members. Support less experienced team members with client engagements, being accountable for quality of delivery
• Support developers and other cross functional departments during configuration or implementation of specifications
• Support cross functional departments with issue resolution
• Support customers during enablement or implementation of our software by answering questions, resolving configuration or UAT issues, and providing guidance on software usage.
• Adhere to industry data collection and handling standards to ensure consistency and facilitate downstream processing (e.g., QC testing)
• Communicate status reports to stakeholders on both client and internal projects
• Participate in and lead internal initiatives, e.g., process improvement, product improvement, identifying best practices
• Comply with and enforce Standard Operating Procedures, processes and policies
• Assist in the scheduling of professional services resources and ensure timely completion of deliverables
• Support Training Group in preparation of course materials and delivery of courses both internally and externally as needed
• Support third party vendors with integration and/or data transfer efforts.
• Own multiple, complex customer facing projects or engagements
• Deep knowledge and experience in one product or solution, or, significant relevant experience in a group of products/solutions
• Support management in achievement of business objectives outside of client deliverables