Sr Customer Service - Supply Chain Management

Will be responsible for managing Access feasibility for large deals (CAT-3/4) supporting products like DIA, MPLS, GDE, IPLC etc . Role demands to work with the multiple partners of Middle East, Africa and SAARC region partners and internal team like solution, Commercial & sales to understand the deal construct and customer insight.

Key Deliverables Expected:

Timely submission of access quote in line with RFP submission timeline

Commercial competitiveness including negotiation with partners

Market knowledge of ME, Africa and SAARC region.

Feasibility closure of the opportunity in SFDC/Optimus portal.

Knowledge of LMX tool, Axis and other system are added advantage.

Cost saving measure of all opportunities post contract award.

Candidate should have sound knowledge of Tata communications products, very good in excel, communication skill. This role can be based out of Mumbai.