Sr Customer Service Executive - Network Operations & Support

Mentioned Role must require below JD

4-7 years of experience in Telecom domain. Professional/Technical Experience Solid background and working experience in Telecom/Spatial net/GIS Tools/AutoCAD

Mandatory - Expertise in AUTOCAD Design in Telecom domain mainly in Wireline networks

Expertise skills mandated on:

o good blend of telecom domain and technical skills.

o Knowledge of OSP, Fiber, Copper & other emerging technologies

Good Hands-on Experience on MapInfo Tool/AutoCAD

Advanced working knowledge on MS-Office applications & Technical systems

Good experience in preparing CAD drawings for FTTx Designs

Good understanding of Optical and copper distribution and last mile local networks (up to customer premises).

Good understanding of OSP construction activities

Understand design aspects for fiber rollout proven experience in people management & change management.

Strong GIS skills with two or more GIS packages

Excellent verbal / written communication skills

Good writing skills - for documentation, training, processes

Good understanding of OSP/ISP construction activities

Design optical fibre cable to commercial and residential premises, multi-dwelling units.

Good knowledge of BOQ and BOM for FTTx Designs

Experience on Construction Packs FTTx