Job Requirement:

Acceptance to work in General / Rotational shifts ( am to pm General shift).

Flexibility to work over weekends or stretching shift hours as and when needed.

Should be committed and reliable to work under high pressure to meet timelines.

Workflow coordinator - SPOC for multiple projects and communication management.

Should have good interpersonal skills.

Should be fluent in English with excellent verbal and written communication.

Should be able to manage video/audio calls on a regular basis.

Must be well versed with Computer skills and MS Office.

Will be responsible for basic QC of the files and delivering them as per the SLAs (Training/Guidance to be provided).

Manage daily reports, excel sheets, update and manage Tasks on portals as per the workflow.

Should be able to prepare and present weekly reports (excel/PPT).

Keep the Commercial team updated on status. Resolve any queries proactively.

Ensure defined SLAs are regularly met. Flag any delays timely.

Should be comfortable with Work from home and visit office when required.

Be flexible to cross utilised and support other functions when required.

Should have prior experience and strong ability to manage variety of delivery tasks.

Sr Backend Associate