Sr. Associate - Retail Process, JP, Selection Monitoring Team
Amazon
0 - 3 years
Chennai
Posted: 18/07/2025
Job Description
Job Description:
In this role associates are required to understand different operational techniques and have high level of attention to detail.
Accuracy of processing is of utmost importance followed by speed.
He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process.
This role would report to the Team Lead or the Operations Manager.
Key responsibilities:
- Meets and/or exceeds the set productivity and accuracy targets.
- Participate in ad
- hoc operational projects and audits
- Understand operational goals, vision, charter and process steps
- Execute on assigned project components of specific audit processes
- 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day
- Follow SOPs as prescribed and provide inputs to improve the process.
- The candidate should work from office on all 5 days of the week
Basic Qualifications
- Any UG Degree (JP Lang specialists will require N4 level cert.)
- Proficient in Internet navigation
- Has problem solving skills and attention to detail.
- Has good written and oral communication skills
- Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes
- Drive process/system improvements basis ongoing trends/gaps identified
- Carries out tactical issue based communications with internal teams
- Proficiency in computer applications and a flair for browsing the internet
- Previous experience working with Japanese language
- Able to write queries using SQL & Macros
Preferred Qualifications
- Has Exposure to MS office
- Proficient in Internet navigation and keyboard typing skills
- Has problem solving skills and attention to details
- Has statistical knowledge on averages, trend, outliers, charting, etc.
would be an advantage
- Ability to work independently and think ‘out of the box’
- Should be able to ‘dive deep’ and identify the root cause of the issues and get them fixed by coordinating with different teams.
- Knowledge of Japanese kanji characters to conduct analysis on translated information (Japanese to English and vice versa) with ease.
- Has strong organizational skills and able to juggle multiple tasks at once
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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